Reynaldi Ananda Pane

Senior Software Engineer (Remote) – YouTrip, New Market Expansions Team:

• Developed APIs to automate critical back-office processes, including transaction status tracking, customer card life cycles, and KYC workflows.
• Played a key role in designing and implementing market launch features, overseeing phases like beta users/KOLs and the smooth transition to full market launch.
• Enhanced the team’s codebase by increasing unit test coverage and embedding it as a core requirement in the definition of done, ensuring code quality and reliability.

Transitioned back to an Individual Contributor role to focus on my passion for building software. In this role, I lead a pod of 4 back-end engineers. My contributions include:

• Leading the technical planning and execution for projects handled by my pod.
• Enhancing system reliability through monitoring, structured logging, and alerting mechanisms.
• Managing integrations for enterprise merchants, ensuring seamless connections and performance.

Led a Credit Card team of 9 members, including front-end, QA, and back-end engineers

• Actively contributed to the hiring and onboarding process, successfully growing the team by 4 engineers and ensuring a smooth transition for new hires.
• Partnered closely with product managers to shape the technical road map, manage resource allocation, and set timelines.
• Championed the initiative to divide the team into two specialized pods, enhancing focus and efficiency within specific domains.

Returned to Xendit after my previous company was impacted by the pandemic. In my second tenure, I contributed to the Credit Card team by:

• Building APIs to integrate with major payment processors like MIGS, Cybersource, and GPN, covering the entire life cycle from design to implementation and testing.
• Serving as the point of contact for the integration during the BCA UMKM Fest event, ensuring a smooth system design, implementation, and issue resolution.
• Developing a scalable service to handle callbacks from multiple payment processors, ensuring efficient and reliable performance.

Warehouse Management Division – Key Contributions:

• Enhanced the order fulfillment process by integrating warehouse services with merchants.
• Developed APIs for warehouse clients to submit and track orders efficiently.
• Created a webhook system enabling merchants to subscribe to real-time inventory and order updates.
• Automated order processing from major e-commerce platforms such as Tokopedia’s Tokocabang and Akulaku.
• Built essential support tools, including CLI and internal APIs, to resolve daily warehouse challenges swiftly.

Customer Engagement Team – Key Contributions:

• Designed and developed systems aimed at boosting user engagement and transaction conversion rates.
• Built a progressive API layer, enabling users to make payments at specific thresholds before going live.
• Created an automated validation system to streamline and accelerate the KYC (Know Your Customer) process.
• Developed XenPlatform, empowering businesses to create and manage sub-accounts for seamless transactions.