Soudabeh Doraji
Kuna
Summary
Motivated employee learns quickly in fast-paced, high volume environments. Works quickly and stays focused under strict deadlines. Skilled in managing multiple tasks with frequently changing priorities. Continuously projects positive attitude and seeks opportunities to help team members.
Overview
18
18
years of professional experience
Work History
Sales Associate
Ross Dress for Less
07.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Customer Service Cashier
NxEdge
02.2022 - 01.2023
- Inspected and examined materials and finished parts and products for defects and wear to verify conformance with blueprints, diagrams, and template specifications.
- Started and observed equipment operations to automatically sort and inspect materials and products.
- Examined products for imperfections and defects.
- Washed and inspected metal parts that were handed to me from mechanics.
Customer Service Cashier
Lowes
11.2021 - 02.2022
- Provided primary customer support to internal and external customers.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Recommended products to customers, thoroughly explaining details.
- Educated customers about billing, payment processing and support policies and procedures.
- Delivered prompt service to prioritize customer needs.
Manager of Operations
McDonald’s
01.2007 - 06.2021
- The daily operations of the restaurant to maximize food quality and customer satisfaction
- Store opening and closing preparations
- Manage and enforce store rules to ensure health and food safety
- Train new hires and introduce them to the store culture
- Assist store manager with creating the restaurant schedule
- Take inventory and ensure store is prepared for daily basic operations
- Manage customer requests and assist team members to ensure customer satisfaction.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Education
Diploma -
Technical High School
Ahvaz, Iran1991
Skills
- Shelving Items
- Team Leadership
- Staff Training
- Sales Management
- Scheduling
- Inventory
- Customer Relations
- Organizational Skills
- Till Counting
Languages
Arabic
Native or Bilingual
Persian
Native or Bilingual
Timeline
Sales Associate
Ross Dress for Less
07.2023 - Current
Customer Service Cashier
NxEdge
02.2022 - 01.2023
Customer Service Cashier
Lowes
11.2021 - 02.2022
Manager of Operations
McDonald’s
01.2007 - 06.2021
Diploma -
Technical High School
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