Reza Cahya Dwiputra
Branch Office Head
Tangerang,BT
Summary
Dynamic leader with a proven track record at PT. Bank Rakyat Indonesia, excelling in team supervision and performance improvement. Successfully reduced operational costs and enhanced branch efficiency through strategic process improvements. Adept at mentoring and building relationships, driving revenue growth while ensuring compliance and accuracy in financial reporting.
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
16
16
years of professional experience
Work History
Team Leader Business Ecosystem
PT. Bank Rakyat Indonesia (Persero) Tbk.
03.2025 - 08.2025
- Establish performance expectations for team, tracking progress toward goals and delivering constructive feedback as necessary.
Branch Office Head
PT. Bank Rakyat Indonesia (Persero) Tbk.
01.2020 - 03.2025
- Reduced operational costs by identifying areas for improvement and implementing cost-saving measures.
- Oversaw financial reporting to ensure accuracy and compliance with company policies and regulations.
- Increased branch efficiency by streamlining office processes and implementing time-saving strategies.
- Established effective sales tactics, resulting in heightened revenue and strengthened client loyalty.
Sub-Branch Office Head
PT. Bank Rakyat Indonesia (Persero) Tbk.
07.2014 - 12.2019
- Reduced operational costs by identifying areas for improvement and implementing cost-saving measures.
- Oversaw financial reporting to ensure accuracy and compliance with company policies and regulations.
- Increased branch efficiency by streamlining office processes and implementing time-saving strategies.
- Established effective sales tactics, resulting in heightened revenue and strengthened client loyalty.
Marketing Manager
PT. Bank Rakyat Indonesia (Persero) Tbk.
10.2012 - 06.2013
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Managed budgets, allocating funds strategically towards high-impact initiatives that supported overall business goals.
- Increased brand awareness by developing and implementing strategic marketing campaigns.
Relationship Manager
PT. Bank Rakyat Indonesia (Persero) Tbk.
Bandung, Indonesia
07.2009 - 09.2012
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Education
MBA - Digital Business Management
Binus University
Jakarta 04.2001 -
Bachelor of Science - Managerial Economics
Diponegoro University
Semarang, Indonesia 04.2001 -
Skills
Team supervision
Teamwork and collaboration
Work planning
Team motivation
Problem-solving
Mentoring
Quality improvement
Documentation and reporting
People management
Client service
Team building
Coaching
Employee evaluation
Leading team meetings
Performance improvement
Complaint resolution
Work Planning and Prioritization
Analytical thinking
Goal setting
Coaching and mentoring
Relationship building
Key performance indicators
Performance evaluations
Process improvement
Timeline
Team Leader Business Ecosystem
PT. Bank Rakyat Indonesia (Persero) Tbk.
03.2025 - 08.2025
Branch Office Head
PT. Bank Rakyat Indonesia (Persero) Tbk.
01.2020 - 03.2025
Sub-Branch Office Head
PT. Bank Rakyat Indonesia (Persero) Tbk.
07.2014 - 12.2019
Marketing Manager
PT. Bank Rakyat Indonesia (Persero) Tbk.
10.2012 - 06.2013
Relationship Manager
PT. Bank Rakyat Indonesia (Persero) Tbk.
07.2009 - 09.2012
MBA - Digital Business Management
Binus University
04.2001 -
Bachelor of Science - Managerial Economics
Diponegoro University
04.2001 -