Rezfio Rahadian Yasmin
Public Area Cleaner
Purwokerto
Summary
Dynamic Branch Manager at Sozo Dental Clinic with a proven track record in enhancing customer satisfaction and exceeding performance targets. Skilled in operations management and relationship building, I effectively implemented sales strategies and led teams to achieve objectives, ensuring high-quality service and prompt issue resolution.
Overview
9
9
years of professional experience
Work History
Branch Manager
Sozo Dental Clinic
09.2022 - Current
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Staff Assistant
PT Suzuki Head Office
08.2020 - 08.2022
- Supported daily operations with efficient task management, contributing to overall office productivity and organization.
- Established strong working relationships with coworkers through excellent communication skills which led to improved teamwork capabilities.
- Create daily and monthly work reports.
- Daily reconciliation, dealer receivables & cash control
Supervisor
Timezone Indonesia
04.2016 - 06.2018
- Team management & strategy
- Handling complaint customer
- ensure the team carries out all its job descriptions correctly
- ensure monthly targets are achieved according to management's directions
- designing strategies to be executed by the team
Education
Bachelor of Computer Science - Informatics Engineering
STMIK AMIKOM
Purwokerto, Indonesia 04.2001 -
Skills
Branch operations management
Timeline
Branch Manager
Sozo Dental Clinic
09.2022 - Current
Staff Assistant
PT Suzuki Head Office
08.2020 - 08.2022
Supervisor
Timezone Indonesia
04.2016 - 06.2018
Bachelor of Computer Science - Informatics Engineering
STMIK AMIKOM
04.2001 -
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