Rezha Miftahur Razaq

• Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.
• Assumed responsibility and oversight for hiring, onboarding and mentoring new staff members.
• Identified areas of conflict among team members and immediately worked to resolve those issues using negotiation and active listening.
• Fostered effective communication by providing constructive feedback and sharing knowledge across business lines.
• Prepared, calibrated and monitored production levels to achieve targets.
• Streamlined operations to improve process efficiency.
• Set overall vision and provided team leadership.
• Coordinated employee schedules to keep pace with business needs and meet company demands.

Team Management

• Establish good working condition for the team.
• Fulfill the position as first person to solve minor-medium problems.
• Provide excellent judgement and ideas for the higher management level.
• Creating new SOPs to provide the team with good quality control - with result
  for over 2,5 years without major mistake that causes loss to company.
• Implement Kaizen to analyze existing problem, to determine the most crucial ones, to provide the root of the problem, and to provide ideas for corrective
  actions

Management Representative for Authorized Economic Operator (AEO)

• Ensure AEO operations to be smooth as directed by management.
• Perform monitoring activities related to implementation of AEO.
• Management representative in the implementation activities.
• Creating implementation report to management.
• Coordinate with all related division/section about the implementation of AEO.