Learning language
Ria Natalia
Supervisor Finance & Virtual Assistant
Palembang
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
15
15
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Supervisor FAT
PT Saba Indomedika Jaya
07.2011 - Current
Back Office Assistant
Law at Your Side (CA)
07.2018 - 04.2024
- Responded to inquiries from callers seeking information.
- Reduced errors in data entry tasks by implementing a double-check system for accuracy.
- Scheduling appointments for clients, archiving claim documents, and managing various administrative tasks
- Created informative training manuals to help new hires acclimate quickly to their roles as Back Office Assistants.
- Contributed to a positive work environment by facilitating team-building activities and fostering camaraderie among colleagues.
- Collaborated closely with other administrative staff members to ensure seamless coordination of essential back-office functions.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Education
Sarjana Ekonomi - Ekonomi Manajemen
Universitas Katolik Musi Charitas
Palembang07-2015
Skills
Training and mentoring
Goal oriented
Relationship building
Analytical thinking
Processes and procedures
Process monitoring and improvement
Financial management
Coaching and mentoring
Budget management
Teamwork and collaboration
Computer skills
MS office
Certification
Internal Auditor ISO 90001
Interests
Honors
Internal Auditor ISO 9001 (2018), Training for Leaders (2013)
Reading, Listening Music
Novel and music Pop
Timeline
Back Office Assistant
Law at Your Side (CA)
07.2018 - 04.2024
Internal Auditor ISO 90001
06-2018
Training For Leaders
04-2013
Supervisor FAT
PT Saba Indomedika Jaya
07.2011 - Current
Sarjana Ekonomi - Ekonomi Manajemen
Universitas Katolik Musi Charitas