Summary
Overview
Work History
Education
Skills
Athletic Activities
Timeline
Generic
Ricko

Ricko

Sales Supervisor
Jakarta Barat

Summary

Experienced Sales Supervisor with a proven track record of increasing monthly revenue through innovative marketing strategies and aggressive product development. Proficient in anticipating and fulfilling customer and employee needs to drive overall satisfaction. Continuously enhances success by refining staff training programs, optimizing internal processes, and implementing effective sales techniques.


Overview

14
14
years of professional experience
2017
2017
years of post-secondary education

Work History

Sales Supervisor

PT. Gemilang Mitra Sejahtera
04.2023 - Current
  • Developed strong relationships with key clients, resulting in long-term partnerships and repeat business.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Maintained up-to-date knowledge of products and services offered to customers.
  • Built strong relationships with clients by following up on previous purchases and suggesting new products.
  • Monitored daily sales performance and provided feedback to each sales distributor team.
  • Communicated customer feedback and complaints to quality control team members to facilitate proper resolution.

Area Sales Supervisor

PT. Satya Langgeng Sentosa
05.2017 - 10.2023
  • Implemented efficient processes for order processing, fulfillment, and delivery, streamlining daily operations within the territory.
  • Negotiated contracts with clients, ensuring profitable agreements that met both parties'' needs.
  • Analyzed market trends and competitor activity to identify new business opportunities within the area.
  • Provided ongoing support and guidance to sales representatives throughout the sales process, ensuring a cohesive approach that maximized results.
  • Monitored sales data regularly to identify patterns or trends requiring attention or adjustments.
  • Increased sales revenue by implementing effective strategies and building strong client relationships.
  • Organized training sessions for promotion staff on product knowledge and sales techniques to enhance overall team performance.


Sales Representative

PT. Catur Sentosa Adiprana
03.2011 - 10.2016
  • Created sales and revenue-generating opportunities in new markets to improve profit margins.
  • Generated sales by prospecting leads, cold calling and closing deals.
  • Maintained comprehensive brand and product knowledge to maximise sales opportunities and meet set targets.
  • Shared comprehensive brand and product knowledge to maximise sales.
  • Maintained productive relationships with existing customers through exceptional follow-up after sales.

Education

Bachelor of Economic - Managerial Economics

University Bunda Mulia
Jakarta, Indonesia
01-2018

Skills

  • Strategic negotiation skills
  • Problem-solving skills
  • Effective communication
  • Market analysis
  • Strategic channel management
  • Assistance in sales operations

Athletic Activities

I bring more than just the required qualifications for this position. In addition to my professional skills, I have a strong interest in basketball and fitness sports, which have helped me develop communication skills, teamwork, and improve physical health and mental strength.

Timeline

Sales Supervisor

PT. Gemilang Mitra Sejahtera
04.2023 - Current

Area Sales Supervisor

PT. Satya Langgeng Sentosa
05.2017 - 10.2023

Sales Representative

PT. Catur Sentosa Adiprana
03.2011 - 10.2016

Bachelor of Economic - Managerial Economics

University Bunda Mulia

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Ricko Sales Supervisor