Spearheaded innovative approaches to resource allocation and strategic planning.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Increased company revenue by streamlining processes and implementing cost-saving measures.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
Monitored and coordinated workflows to optimize resources.
Evaluated company documentation to verify alignment with regulatory requirements.
Formed strategic partnerships and connected with potential clients to drive business development.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Optimized staff performance by designing comprehensive training programs tailored to individual needs.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Negotiated favorable contracts with vendors for reduced costs and improved service quality.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Improved project efficiency with strategic planning, resource allocation, and time management practices.
Manager Director
Creative Division AK 10
01.2020 - Current
Accomplished multiple tasks within established timeframes.
Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Maintained professional, organized, and safe environment for employees and patrons.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Improved team productivity by implementing streamlined processes and effective communication strategies.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Optimized resource allocation to maximize operational efficiency without compromising quality or service levels.
Led cross-functional teams to achieve organizational goals and drive project success.
Maximized performance by monitoring daily activities and mentoring team members.
Cross-trained existing employees to maximize team agility and performance.
Improved safety procedures to create safe working conditions for workers.
Deputy Badan Komunikasi Strategis
Partai Demokrat
01.2020 - Current
Gathered information and evidence to assist in solving crimes.
Built excellent rapport and working relationship with community to build trust and improve upon communication.
Enhanced team efficiency by streamlining communication processes and implementing new procedures.
Increased productivity by developing comprehensive project timelines and monitoring progress closely.
Maintained safety in high-stress situations by effectively diffusing conflicts and providing clear instructions.
Implemented community policing initiatives to strengthen relationships with local citizens.
Provided public safety assistance at community events to maintain safe and secure environments.
Provided testimony in court proceedings.
Account Manager
PT Panca Insan Mandiri Multimedia Visualizer
01.2020 - 01.2021
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Selected correct products based on customer needs, product specifications and applicable regulations.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Monitored industry trends to provide informed recommendations on new products or services that could benefit clients'' businesses.
Conducted regular account reviews to identify areas for improvement and ensure continued success.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Developed and implemented strategies to increase client retention.
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
General Manager of Operations
PT Primafit District Chevron Company
07.2013 - 01.2020
Partnered with vendors and suppliers to effectively manage and budget.
Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Delivered consistent results in challenging market conditions through sound decision-making based on comprehensive data analysis.
Managed purchasing, sales, marketing and customer account operations efficiently.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Reported issues to higher management with great detail.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Reduced operational risks while organizing data to forecast performance trends.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Assisted in recruiting, hiring and training of team members.
Interacted well with customers to build connections and nurture relationships.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Area Manager of Operations
PT Primafit Crown Hotel & Milenium Hotel
01.2011 - 06.2013
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Developed strong relationships with vendors, negotiating favorable contracts for goods and services.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Managed purchasing, sales, marketing and customer account operations efficiently.
Collaborated with cross-functional teams to align operations with corporate objectives.
Led a team of professionals, fostering a collaborative environment to achieve company goals.
Manager of Operations
PT Primafit Pondok Indah Golf
03.2008 - 01.2011
Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
Assessed risk factors within the business environment proactively, implementing contingency planning measures accordingly as needed to mitigate potential disruptions or setbacks in daily operations proceedings.
MARKETING AND OPERATIONAL MANAGER at PT. TANAMAS GUNUNG SUKSES (Coal Trading Company)MARKETING AND OPERATIONAL MANAGER at PT. TANAMAS GUNUNG SUKSES (Coal Trading Company)