RIDWAN MAULANA
Banking Industry Specialist | Professional Trainer
Magelang
Summary
Experienced banking professional with 10 years in Islamic banking, specializing in Sharia-compliant financial products, risk management, and client relationship management. Proven success in driving revenue growth, ensuring regulatory compliance, and leading cross-functional teams while upholding Islamic finance principles and delivering exceptional customer service.
Overview
2
2
Languages
20
20
Certifications
10
10
years of professional experience
Work History
Area SME Business Manager
PT Bank Syariah Indonesia Tbk.
01.2023 - Current
- Developed and implemented strategic plans to increase market share and drive revenue growth.
- Led initiatives to enhance product offerings, resulting in improved customer engagement and satisfaction.
- Collaborated with cross-functional teams to streamline operations, enhancing overall efficiency and performance.
- Mentored junior staff, fostering professional development and ensuring adherence to industry best practices.
Branch Manager
PT Bank Syariah Indonesia Tbk.
02.2022 - 12.2022
- Developed and executed financial performance strategies, resulting in increased branch profitability and efficiency.
- Led branch operations by implementing strategic initiatives that enhanced customer engagement and satisfaction.
- Streamlined operational processes through technology integration, improving workflow efficiency and reducing turnaround times.
- Mentored and trained staff on compliance regulations, ensuring adherence to industry standards and best practices.
Branch Manager
PT. Bank BRISyariah, Tbk.
09.2020 - 02.2021
- Maintained comprehensive knowledge of financial products and services, providing expert guidance to clients on their needs.
- Analyzed market trends to identify growth opportunities, leading to expanded service offerings and customer base.
- Collaborated with cross-functional teams to execute marketing campaigns, driving brand awareness and customer acquisition.
- Facilitated regular performance evaluations and feedback sessions, fostering a culture of continuous improvement and development.
Marketing Manager
PT. Bank BRISyariah, Tbk.
07.2019 - 09.2020
- Head of Retail and Consumer Banking
- Drove B2B business growth by establishing market leadership, engaging prospects, and identifying new revenue opportunities.
- Developed integrated local marketing campaigns, content plans, events, partnerships, and key strategic themes.
- Drove development of customer-oriented strategies focused on revenue generation.
Account Officer
PT. Bank BRISyariah, Tbk.
01.2017 - 06.2019
- Streamlined client onboarding processes, improving efficiency and ensuring compliance with regulatory standards.
- Streamlined client onboarding processes, enhancing operational efficiency and ensuring compliance with regulatory standards.
- Conducted risk assessments and audits, mitigating discrepancies and promoting fiscal responsibility.
- Collaborated with cross-functional teams to develop and implement strategic initiatives, driving productivity and service quality.
Shariah Officer Development Program
PT. Bank BRISyariah, Tbk.
02.2016 - 12.2016
Education
Master of Management - Management
Universitas Hasanuddin
Makassar, Indonesia12-2024
Bachelor of Economics - Economics and Development Studies
Universitas Negeri Semarang
Semarang, Indonesia01-2015
Skills
Marketing strategy
Market analysis
Financial analysis
Stakeholder management
Team leadership
Strategic thinking
Risk management
Accomplishments
- SME Financing Growth Increased SME Financing portfolio by 30% within 12 months, exceeding quarterly targets consistently.
- Sales Target Achievement Achieved 150% of sales targets in 2021, leading team in PT Bank Syariah Indonesia Tbk
- Marketing Campaign Success Developed 5 successful marketing campaigns, increasing customer acquisition by 40% in one year.
Certification
Business Value and Project Management
University of Illinois Urbana-Champaign
Timeline
Area SME Business Manager
PT Bank Syariah Indonesia Tbk.
01.2023 - Current
Branch Manager
PT Bank Syariah Indonesia Tbk.
02.2022 - 12.2022
Branch Manager
PT. Bank BRISyariah, Tbk.
09.2020 - 02.2021
Marketing Manager
PT. Bank BRISyariah, Tbk.
07.2019 - 09.2020
Account Officer
PT. Bank BRISyariah, Tbk.
01.2017 - 06.2019
Shariah Officer Development Program
PT. Bank BRISyariah, Tbk.
02.2016 - 12.2016
Master of Management - Management
Universitas Hasanuddin
Bachelor of Economics - Economics and Development Studies
Universitas Negeri Semarang