Summary
Overview
Work History
Education
Skills
Organization
Software
Achievments
Certification
Timeline
Hi, I’m

Rika Permatasari

.
Bengkulu
Rika Permatasari

Summary

Passionate in business management, investment analysis, finance and business development. have the ability to support and maintain a pleasant work environment that develops team spirit, as well as good communication and relationship management skills, ensuring good project achievement. Also has previous research on business development and investment and customer service experience. Fast learner with a strong desire to keep up with the latest science and technology

Overview

2
years of professional experience
7
years of post-secondary education
2
Certifications
3
Languages

Work History

Telin Taiwan - Part Time
Taipei

Customer Service
04.2021 - 02.2022

Job overview

  • Serve customers and provide information or services related to goods and services.
  • Product Offering to prospective customers
  • Serving administration of purchases and consumer complaints
  • Build strong client’s relationships through social media interaction; keep up-to-date with our audience’s preferences and proactively suggest new campaigns.
  • Analyze company’s social medias’ traffic metrics and suggest solutions to boost social media presence.

Ming Chi University of Technology - Part Time
New Taipei City

Teaching Assistant
04.2020 - 05.2021

Job overview

Taking part in The 2020 MCUT TEEP@Asia Plus English Instruction Internship Project and The 2021 MCUT International Student English-Counseling Service USR Project which aims to improve and enhance English skills for local elementary students at Taishan, Tongrong, Yixue, MingChi schools.

  • Create a creative content of teaching material in every week
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
  • Completed weekly reports on attendance and disciplinary performance.
  • Supported planning and preparation for culturally-diverse class sessions.

Dinas Pariwisata Provinsi Bengkulu - Contract
Bengkulu

Research Assistant
11.2019 - 01.2020

Job overview

  • Collected research data and data analysis on tourists visiting, hotel occupations, tourism support facilities in Bengkulu Province.
  • Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations and profile book project.

Dinas Pariwisata Bengkulu Tengah - Contract
Bengkulu Tengah

Research Assistant
01.2019 - 03.2019

Job overview

  • As a Team of Expert Assistants in the business design and investment study of Hutan Raya Rajolelo
  • Carried out with the survey stage field and data analysis
  • Create business plan and Idea development
  • Obtaining the details information of business capital and investment value

Kpw Bank Indonesia
Bengkulu

Internship
12.2017 - 01.2018

Job overview

  • Learning and help from every part of the field work such as SPPUR (sistem pembayaran dan pengelolaan uang rupiah) team, Service and administration, placed in the advisory and economic development team.
  • Provided clerical support, addressing routine and special requirements.
  • Completed research, compiled data and assisted in timely reporting.

Education

GPA: 3.81- Universitas Bengkulu
Bengkulu

S.M from Business Management
08.2015 - 03.2020

University Overview

  • Took part as participant at 2018 MCUT Language and Culture Camp which learning about Taiwanese Culture and Mandarin in 10 days camp.
  • Member of Management Department teaching Assistant, Finance concentrate: help lecturer prepare materials, prepare the class and activities run smoothly, 2018-2019
  • Participant at The 4th Indonesian Finance Association International Seminar & Conference, Lampung 2018
  • Participant at Creative training & education workshop Creativeprenuer by BE KRAF - 2018
  • Participant at Capital Market School, Indonesia Stock Exchange KP Bengkulu, 2018
  • Teaching assistant “Literature Search and Scientific Writing Training for Students” and “Endnote Training” - 2019

GPA: 3.94 - Ming Chi University of Technology
New Taipei City

MBA from Business Administration
02.2020 - 01.2022

University Overview

  • Full Scholarship master’s degree Student of Ming Chi University of Technology
  • Teaching Assistant of the 2020 Innovative Teaching Project
  • Teaching Assistant of Environmental Resources Online Workshop - ensure weekly meeting activities run smoothly and communicate any problems that arise to the school. The project lengthens from August to October 2020.
  • The 2021 MCUT International Student English-Counseling Service USR Project – Monthly Library Story Telling.
  • Design Entrepreneurship 2020 Workshop – Creating sustainable concepts and producing prototypes. Our team project is creating Foodit as an application that provides space to sell unsold ingredients from suppliers to customers who want them in cheaper price, but they are still good in mystery box product.
  • Took part as participant at Transcultural Humanities Summer Camp at Tzu Chi University for 7 days, Hualien City, August 2020
  • Took participant as speaker at 08th International Conference on Management, Education and Social Science (MESS-2021), Taipei
  • Taking part in Joint Supervision Program with several universities in Indonesia as Teaching Assistant which aims to assisting 3+2 Program students to finish their research with ensure weekly meeting activities run smoothly and communicate any problems that arise to the school. The project lengthens from September to December 2021.

Skills

    Excellent customer service

undefined

Organization

  • 2018: 1 year - Member - IDX Investment Gallery, Faculty of Economics and Business, Bengkulu University
  • 2020: 1 year - Bidang anggaran dan pembendaharaan - Dewan Perwakilan PPI Taiwan 2020/2021
  • 2021: 2 years - Secretary - PPI MCUT (Ming Chi University of Technology)

Software

Microsoft Office

Tableau

Smart PLS

Adobe Premiere Pro

Canva

Achievments

  • Best Paper at 08th International Conference on Management, Education and Social Science (MESS-08), Taipei, December 2021
  • 2nd winner final performance -Transcultural Humanities Summer Camp at Tzu Chi University, Hualien City, August 2020
  • Published Paper " Understanding Determinants of Individual Intention to Invest in Digital Risky Investment", Jurnal Dinamika Manajemen 2019
  • The 4th Best Paper - The 4th Indonesian Finance Association International Seminar & Conference, September 2018
  • Student Mobility Awardees, Language & Culture Camp in Taiwan - Ming Chi University of Technology, August 2018

Certification

Broker Dealer Represenative for Marketing -TICMI

Timeline

TOEIC - ETS 695

12-2021

Customer Service

Telin Taiwan - Part Time
04.2021 - 02.2022

Teaching Assistant

Ming Chi University of Technology - Part Time
04.2020 - 05.2021

GPA: 3.94 - Ming Chi University of Technology

MBA from Business Administration
02.2020 - 01.2022

Research Assistant

Dinas Pariwisata Provinsi Bengkulu - Contract
11.2019 - 01.2020

Research Assistant

Dinas Pariwisata Bengkulu Tengah - Contract
01.2019 - 03.2019

Internship

Kpw Bank Indonesia
12.2017 - 01.2018

Broker Dealer Represenative for Marketing -TICMI

09-2017

GPA: 3.81- Universitas Bengkulu

S.M from Business Management
08.2015 - 03.2020
Rika Permatasari.