Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Rika Puteri Ani

Rika Puteri Ani

Lobby Ambassador
Balikpapan,Indonesia

Summary

Dynamic professional with a proven track record in guest communication and client relationship management, notably at Fourpoint Hotel Balikpapan. Excelled in boosting brand success and guest loyalty through personalized service and effective problem-solving. Skilled in modeling and acting, enhancing brand and personal exposure. Achieved significant repeat bookings and sales conversions by leveraging local attraction knowledge and traditional dance skills.

Overview

9
9
years of professional experience

Work History

Guest Executive Loyalty

Fourpoint Hotel Balikpapan
Balikpapan
02.2023 - Current
  • Coordinated closely with other departments to address operational issues as they arose, ensuring minimal impact on guest experience.
  • Handled phone calls professionally while managing multiple lines simultaneously during peak times at the front desk.
  • Monitored inventory levels of supplies necessary for daily operations which helped control costs while avoiding shortages.
  • Increased repeat bookings through attentive service and personalized follow-up communications with guests.

Brand Ambassador

PT Indolima Perkasa
Indonesia
03.2022 - Current
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • Educated consumers about product benefits, leading to increased interest and sales conversions.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.

Photography Model

Self Agent
Balikpapan
01.2016 - Current
  • Developed excellent time management skills by balancing multiple photoshoots and client commitments simultaneously.
  • Actively sought out new opportunities within the modeling industry by networking at trade shows, conferences, and other relevant events.
  • Received positive feedback from both photographers and clients for my professionalism, reliability, and willingness to go above and beyond during photoshoots.
  • Increased personal exposure within the industry through consistent self-promotion on social media platforms.

Television Actreess

Trans Tv & Trans 7
Jakarta
07.2017 - 08.2020
  • Prepared thoroughly for auditions, securing numerous acting roles across different mediums.
  • Balanced multiple projects simultaneously while maintaining focus and dedication to each individual role''s requirements.
  • Participated actively in script development processes, collaborating with writers for accurate representation of character motivations and emotions.
  • Captured audience by channeling and exhibiting emotions, resulting in audience laughter, crying, excitement, shock, and fear.

Education

IPA

SMA N 3 Balikpapan
Balikpapan
06.2018

Skills

Guest communication

Languages

English
Upper intermediate (B2)

Timeline

Guest Executive Loyalty

Fourpoint Hotel Balikpapan
02.2023 - Current

Brand Ambassador

PT Indolima Perkasa
03.2022 - Current

Television Actreess

Trans Tv & Trans 7
07.2017 - 08.2020

Photography Model

Self Agent
01.2016 - Current

IPA

SMA N 3 Balikpapan

Similar Profiles

CREATE PROFILE
Rika Puteri AniLobby Ambassador