Riley Doster
Boise
Summary
Proven leader and active communicator, I excelled at Chick-fil-A by enhancing guest relations and streamlining operations. I Mentored team members, fostered a culture of excellence and collaboration. My adeptness in shift leading tasks and commitment to professional appearance significantly contributed to achieving operational goals and elevating guest service standards.
Overview
3
3
years of professional experience
Work History
FOH Team Member
Chick-fil-A
10.2024 - Current
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Helped guests at tables when in need of assistance.
- Assisted other team members with delivering food, filling beverages, and retrieving items for guests.
- Portioned and bagged food to place directly on trays or bags for service to guests.
Leadership Team Member
Chick-fil-A
08.2021 - 08.2024
- My task was to lead shifts, maintain business operations, and team members
- Demonstrated knowledge of company excellence and goals with leads to connect with other employees in order to reach objectives aligned with the core four values.
- Mentored and guided employees to foster proper completion of assigned duties and tasks.
- Built strong relationships and connections with guests through positive attitude and an attentive friendly tone.
- Located bottlenecks to continue and strengthen existing operations.
- Defined clear targets, objectives, and communicated them to other team members.
- Developed and gained experience based on detailed plans from higher up guidance and direction.
Education
No Degree - Mass Communication
Boise State University
Boise, ID05-2026
Associate of Arts - Liberal Arts & Sciences: Social And Behavior Sci
Las Positas College/Chabot College
Livermore, CA05-2024
High School Diploma -
Amador Valley High School
Pleasanton, CA06-2022
Skills
- Active Listener
- Guest relations
- Money handling
- Team collaboration
- Professional appearance
- Greeting guests
- Stock management
- Training and mentoring
- Communication skills
- Active communication
- Attentive communication
Timeline
FOH Team Member
Chick-fil-A
10.2024 - Current
Leadership Team Member
Chick-fil-A
08.2021 - 08.2024
No Degree - Mass Communication
Boise State University
Associate of Arts - Liberal Arts & Sciences: Social And Behavior Sci
Las Positas College/Chabot College
High School Diploma -
Amador Valley High School
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