Rinalty Iryanti Nge
Flight Attendant
Jakarta,Jakarta Barat
Summary
An energetic Flight Attendant with dynamic customer service skills. Poised, personable, and dedicated to a team-driven environment known for excellent customer relations and a welcoming attitude. Also excelled in enhancing customer loyalty and resolving issues professionally, achieving high-performance ratings. Demonstrated adaptability and teamwork, ensuring passenger safety and comfort on domestic and international flights.
Overview
5
5
years of professional experience
Work History
Flight Attendant
Citilink Indonesia
05.2019 - 05.2024
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
- Ensured safety and comfort of customers onboard aircraft.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
Education
No Degree - Communications
Pelita Harapan University
Jakarta, Indonesia04.2026
Skills
Customer Service
Hobby
I Like traveling because traveling is like a cure for me when I feel exhausted. When I go traveling I can visit new places and learn a new culture.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Languages
English
Upper intermediate (B2)
Indonesian
Bilingual or Proficient (C2)
Timeline
Flight Attendant
Citilink Indonesia
05.2019 - 05.2024
No Degree - Communications
Pelita Harapan University
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