Rini Kristin Tindaon

Driven digital marketing and customer care professional with a proven track record at PT GCP Applied Technologies Indonesia. Excelled in creating engaging content across social platforms and enhancing customer satisfaction through effective resolution strategies. Skilled in social marketing and teamwork, successfully reduced customer complaints, demonstrating a strong ability to address customer needs and expectations. Smoothly manages both incoming and outgoing calls and remote requests by applying strong organizational, research and time management skills. Solid history of success in fast-paced call centers. Organized Customer Care Coordinator with experience completing projects by leveraging top-notch prioritization and multitasking skills. Resourceful and collaborative with extensive knowledge of maintaining customer relationships, keeping detailed records and promoting excellence in customer interactions.