Rio Sugara Bintoro
Insurance Agent
Surabaya
Summary
Dynamic leader with a proven track record at PT. Trigaya Putra Jaya Sentosa, excelling in operations management and team leadership. Demonstrated success in enhancing customer relationships, driving business development, and managing projects efficiently. Skilled in fostering strong partnerships, achieving significant financial stability, and guiding teams towards exceeding business goals.
Overview
17
17
years of professional experience
3
3
Languages
Work History
Home Tutor
Rio Sugara Bintoro
01.2008 - 12.2010
- Helped students prepare for tests and exams by providing guidance, motivation, and encouragement.
- Developed student confidence through positive reinforcement strategies.
- Created lesson plans, review worksheets and practice tests to prepare students for weekly tests and quizzes.
- Communicated with parents and teachers on students' progress.
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Maintained open lines of communication with parents regarding their child''s progress and any concerns or challenges encountered during the tutoring process.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Reviewed class materials with students by discussing text, working out solutions to problems and reviewing worksheets or other assignments.
- Met with students and discussed educational goals and expectations.
Assistant Pharmacist
Pondok Benowo Indah
07.2009 - 09.2009
- Improved patient satisfaction by providing friendly, accurate and timely assistance with prescription processing.
- Assisted the pharmacist in managing inventory levels, ensuring adequate stock of medications for customer needs.
- Contributed to increased sales by recommending appropriate over-the-counter products based on customer symptoms or needs.
- Increased patient adherence to medication regimens through effective communication regarding dosage instructions and potential side effects.
- Maintained a clean, organized work environment to promote safety and prevent medication errors.
- Received incoming supplies and stocked in correct locations.
- Counted and labeled prescriptions with correct item and quantity.
- Kept pharmacy counter and related areas clean, neat and organized.
- Educated patients on proper medication use.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Counseled patients regarding proper intake of medications.
General Manager
PT. Trigaya Putra Jaya Sentosa
01.2010 - 01.2025
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, schedules, and contract negotiations.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
Bachelor of Science - Pharmacy
Universitas Katolik Widya Mandala Surabaya
Surabaya, Indonesia 04.2001 -
Pharmacy
Universitas Katolik Widya Mandala Surabaya
Surabaya, Indonesia 04.2001 -
Skills
Operations management
Customer relationship management
Team leadership
Project management
Business development
Schedule management
Project planning
Goal setting
Client relations
Time management
Risk management
Staff supervision
Sports : Basketball; Badminton; Running
Doing sports : Basketball; Badminton and Running
Timeline
General Manager
PT. Trigaya Putra Jaya Sentosa
01.2010 - 01.2025
Assistant Pharmacist
Pondok Benowo Indah
07.2009 - 09.2009
Home Tutor
Rio Sugara Bintoro
01.2008 - 12.2010
Bachelor of Science - Pharmacy
Universitas Katolik Widya Mandala Surabaya
04.2001 -
Pharmacy
Universitas Katolik Widya Mandala Surabaya
04.2001 -