Summary
Overview
Work History
Education
Skills
Certification
Interests
SEMINAR
Timeline
Generic
Ritzky Hartatika

Ritzky Hartatika

IT Incident Management
Depok

Summary

I was Administrative Assistant with one year of experience in the electricity industry while studies in Information Systems for my Associate's Degree. This educational background provides a strong understanding of foundational principles in IT Management, enhancing the ability to contribute effectively in a tech-driven environment. Eager to explore diverse experiences that will further develop skills and qualifications, with a commitment to making meaningful contributions to the community. A proactive approach to professional growth and adaptability ensures readiness to meet the evolving demands of any role.

Overview

8
8
years of professional experience
2
2
Certifications
2
2
Languages

Work History

IT Incident Management

IFG Life
04.2025 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Monitoring system alert
  • Made a report Weekly
  • Manage ticketing for incident
  • Excellent communication skills, both verbal and written.

IT Operation (Incident Management)

PT. Mitra Transaksi Indonesia
12.2022 - 04.2025
  • Monitoring system alert
  • Made a report Weekly
  • Manage ticketing for incident
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.

Court Assistance

MPR - Sidang Tahunan MPR RI
08.2019 - 09.2019
  • Dealing with people/mostly employees
  • Manage requests for materials
  • Achievements/Tasks

Administrator

PLN - PT. Citra Lestari Elektrindo
05.2018 - 05.2019
  • Dealing with people/customers
  • Enter data in and out for the warehouse
  • Making monthly reports for the employee
  • Achievements/Tasks

Education

Associate's Degree - Information Systems Major

Universitas Bina Sarana Informatika
Depok, Indonesia
08-2022

High School Diploma -

SMA N 3 Depok
Depok, Indonesia
01-2016

Skills

GIT

PHP

Javascript

Bootstrap

Organizing

IT incident management

Incident prioritization

Certification

Data Science with R (03/2021 - 04/2021)

Interests

Blogging: the blog is filled with my illustrations, Photography: amateur with 500 audience on instagram

SEMINAR

Entrepreneurship For a Better Future (2019) Entrepreneurship seminar that teaches the audience to open their own business from scratch

Timeline

IT Incident Management

IFG Life
04.2025 - Current

IT Operation (Incident Management)

PT. Mitra Transaksi Indonesia
12.2022 - 04.2025

Court Assistance

MPR - Sidang Tahunan MPR RI
08.2019 - 09.2019

Administrator

PLN - PT. Citra Lestari Elektrindo
05.2018 - 05.2019

Associate's Degree - Information Systems Major

Universitas Bina Sarana Informatika

High School Diploma -

SMA N 3 Depok
Ritzky HartatikaIT Incident Management