Rizal Satriani Hutabarat
REGULATORY & GENERAL AFFAIRS
Jakarta Timur,DKI Jakarta
Summary
Regulatory & General Affairs Supervisor leading procurement, facility operations, and internal support teams. Manages Kemenkes RI product licensing, INAPROC integration, CDAKB compliance, BPJS Kesehatan administration, and budget control while keeping daily operations aligned with safety and quality standards.
Overview
3
3
Certifications
5
5
years of professional experience
Work History
Antifraud Investigator
PT HOME CREDIT INDONESIA
01.2020 - 05.2020
- Reviewed 5 application documents per case to flag inconsistencies and suspected fraud indicators.
- Investigated suspicious applications and verified supporting information to reduce financial loss from fraud.
- Examined documents and data for inconsistencies, missing details, and other signs of application risk.
- Documented investigation findings clearly to support fraud decisions and follow-up actions.
- Coordinated with relevant teams to escalate high-risk cases and maintain consistent review standards.
- Supported fraud prevention efforts by applying analytical judgment across incoming applications and supporting records.
Desk Collection / Dunning Collector
PT BANK CENTRAL ASIA, Tbk
01.2017 - 12.2019
- Handled 50 delinquent accounts per day through structured follow-up and repayment conversations.
- Led collection communication and negotiation efforts for overdue credit card portfolios to improve asset recovery.
- Prioritized account handling by delinquency risk to focus effort on the most recoverable balances first.
- Followed up consistently with customers to secure payment commitments and keep repayment plans on track.
- Monitored delinquent portfolio status and adjusted contact strategy based on account response patterns.
- Supported monthly recovery goals by aligning daily work with management-set collection targets.
Marketing Support
PT PHAROS INDONESIA
11.2015 - 11.2016
- Managed marketing administration, including filing, coordination, and routine document control for daily operations.
- Prepared sales review summaries that clarified performance trends for internal discussion and follow-up.
- Coordinated vehicle operations and scheduling to keep fleet use aligned with daily business needs.
- Supported warehouse inventory flow by monitoring goods movement and maintaining orderly stock administration.
Regulatory & General Affairs Supervisor
PT GLOBAL DISPOMEDIKA
06.2020
- Manage an annual procurement budget of IDR 1,885,462,000 covering office supplies, IT equipment, assets, and operational services.
- Lead the daily operations of support staff, including security personnel, office assistants, drivers, and couriers.
- Oversee the administration of employee BPJS Kesehatan (national health insurance) enrollment, ensuring accuracy and timeliness.
- Plan the procurement of goods, office supplies, and IT equipment with a focus on cost efficiency and quality control.
- Manage facility maintenance, workspace cleanliness, and the reliability of the company's operational communication systems.
- Handle the registration, renewal, and modification of Medical Device Distribution Licenses with the Indonesian Ministry of Health, as well as product integration into INAPROC.
Education
Diploma 3 - Manajemen Informatika
AMIK Bina Sarana Informatika (BSI Bogor)
Bogor01-2015
Skills
Strategic procurement
Budgeting & cost optimization
Vendor management
Asset lifecycle management
IT support
Kemenkes RI product licensing
INAPROC integration
CDAKB audit & standard implementation
ISO 9001:2015 internal audit
Facility maintenance coordination
Vendor contract management
Purchase order processing
Tender administration
Regulatory affairs documentation
License renewal management
Workplace safety protocols
Inventory control
EHS inspection coordination
Certification
Ahli K3 Umum (AK3U)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Regulatory & General Affairs Supervisor
PT GLOBAL DISPOMEDIKA
06.2020
Antifraud Investigator
PT HOME CREDIT INDONESIA
01.2020 - 05.2020
Desk Collection / Dunning Collector
PT BANK CENTRAL ASIA, Tbk
01.2017 - 12.2019
Marketing Support
PT PHAROS INDONESIA
11.2015 - 11.2016
Diploma 3 - Manajemen Informatika
AMIK Bina Sarana Informatika (BSI Bogor)
INISIATIF KEPEMIMPINAN & PROYEK KHUSUS
- Internal Audit Team Member (PT Global Dispomedika, 2024–2025): Responsible for reviewing and evaluating the company's operational quality management system compliance against ISO 9001:2015 standards.
- CDAKB Audit Preparation Team Member (PT Global Dispomedika): Prepared facilities, infrastructure, documentation, and warehouse operational readiness, successfully securing the CDAKB (Good Distribution Practice for Medical Devices) Certificate from the Indonesian Ministry of Health.
- Event Chairperson for Company Gatherings (PT Global Dispomedika 2022 & 2024, PT BCA Tbk 2018): Led the organizing committee from start to finish, managing budget allocation, vendor negotiations, and the execution of large-scale events to boost employee engagement.
- Medical Device Warehouse Construction Supervisor — PT Global Dispomedika (2024): Oversaw the end-to-end physical construction of a medical device warehouse, ensuring specification compliance with Indonesian Ministry of Health CDAKB layout standards, adherence to construction OHS (Occupational Health and Safety) standards, and management of vendor/contractor work progress.