Rizky Ernando

As Quality Assurance (QA)

• Developed comprehensive Quality Control Plans (QCP) for incoming materials, in-process operations, and finished goods shipment, ensuring adherence to ISO standards.
• Designed and implemented quality control process flowcharts to enhance production efficiency and quality oversight.
• Authored and maintained Quality Control/Quality Assurance (QC/QA) Standard Operating Procedures (SOPs) to support production activities.
• Managed and controlled all QAQC documentation, ensuring accuracy and compliance.
• Created and regularly updated QAQC inspection records to track quality performance.
• Oversaw QAQC stock inventory through periodic stock opname activities.
• Formulated and updated material and product specifications to meet quality requirements.
• Initiated purchase requests for all QAQC department needs, ensuring timely availability of resources.
• Employed Failure Mode and Effects Analysis (FMEA) to identify potential risks to product quality.
• Prepared Material Safety Data Sheets (MSDS) and Technical Data Sheets (TDS) for products.
• Assisted in the preparation and maintenance of ISO documentation, contributing to continuous certification.
• Updated Bill of Materials (BOM) for all products to ensure production accuracy.

As Quality Control (QC)

• Conducted thorough inspections of raw materials, including tin ingots and additives, to verify quality standards.
• Performed visual inspections, dimensional checks, and chemical composition analysis to maintain product integrity.
• Prepared detailed incoming inspection reports and made recommendations for material acceptance or rejection.
• Executed quality checks at each production stage, ensuring compliance with established SOPs.
• Identified non-conforming products and collaborated with production teams to implement corrective actions.
• Inspected final Solder Bar products for compliance with specifications on dimensions, weight, and composition.
• Conducted laboratory sampling and operated Optical Emission Spectrometer (OES) for material testing.
• Performed daily maintenance of OES equipment and ensured calibration of all QC instruments.
• Verified product compliance with international quality standards and prepared inspection reports.
• Maintained meticulous quality records to support both internal and external audit processes.
• Assisted in the development of SOPs and work instructions for the QC department.
• Supported laboratory commissioning and production activities for solder products.
• Managed and directed the QC/QA team to support production, ensuring quality objectives were met.
• Monitored and reported QC/QA performance metrics to management on a regular basis.

As General Affairs (GA)

• Coordinated guest logistics, including airport/seaport pickups, accommodations, and meals.
• Provided trilingual translation services (Bahasa, English, Mandarin) for meetings and document translation.
• Assisted expatriates with daily needs, banking, and money transfers to China.
• Supported the Legal Department in preparing industrial licensing documents (IUI) for company operations.
• Facilitated visa extension processes for expatriates in collaboration with the HRGA Department.
• Supervised cleaning schedules for office and production areas, maintaining high standards of cleanliness.
• Managed inventory and restocking of supplies for office facilities, ensuring seamless operations.

• Assist in creating QCP (Quality Control Plan) based on customer requirements
• Compute data analysis and create SPC as a control product still within specification and raise NCP to Production if there are OOS, and NCM to suppliers
• Design capability analysis using Minitab software to decide whether Cp-Cpk is still within specification
• Conduct Problem-solving methodologies to Identifying, analyzing, and addressing quality issues in manufacturing processes or products. such as (PDCA, Six Sigma DMAIC, 8D, CAPA report including RCA, Fishbone, 5 why’s)
• Implementing Process Improvement to enhance product quality, time efficiency, cost efficiency and safety improvement
• Manage and ensure IMI & Lab Chemical Team conduct testing following SOP
• Create and update SOP or OPL according to customer requirements
• Identifying potential risks to quality using FMEA (failure mode and effect analysis)
• Create FMEA including defect catalogs with problem level, minor, major, and serious
• Create top problem list and defective rate
• Conduct translation documents and communication using Mandarin, English, and Indonesia

As Lab Supervisor

• To keep the lab properly equipped
• Ensures that all testing in the Lab meets company SOP
• To build and develop the Lab Team’s Core & Technical Skills and capabilities to meet the accurate analysis requirements
• Lead, encourage, and support teams to bring creative and effective solutions for problems
• Ensure on time accurate analytical report chemical parameters relatively. Ensure EHS standards in Product and Lab area.
• Manage and arrange all team’s schedules.
• Create Chemical Lab yearly budgeting
• Operate and Analysis Gas Chromatography, Karl Fischer, and Continuous Flow Analyzers instruments, following standard protocols and manufacturer guidelines.
• Conduct Lab Improvement to reduce risks and enhance product quality

As Quality Assurance

• Compute data analysis and create SPC
• Design and apply Capability Analysis Cp-Cpk from SPC data to Minitab Software
• Analyze and Create CAPA to analyze problem-solving quality issues, including Fish Bone, 5Why’s, RCA, etc.
• Create and Modify OPL and SOP by Customer requirements
• Collect and Create Defect Catalogue to evaluate and improve each defect product by Customer Satisfaction
• Operate and handling Quality needs by SAP system
• Translate within Bahasa, English and Mandarin as request such as document translation and to lead communication by trilingual languages

• Innovate and create food products, like ice cream cone cake.
• Conduct experiments on new formulas. Supervise production to meet R&D standards.
• Address shopping needs for R&D department.
• Record sample entries from Purchasing and Suppliers.
• Serve as a liaison for communication between Chinese expats and Indonesian employees, fluent in Mandarin

• I worked at PT.Sinohydro DK 28 is one of the big bilateral projects between Indonesia and China. the project is about Jakarta-Bandung high-speed train, and I was a Mandarin Staff in Laboratory Department.I had some job descriptions not only as a Translator I also conduct daily reports on materials in quality control, besides, I also conduct some experiments to test the quality of these materials and ensure get the best quality.

• I have an internship at PT. Asianagro Agung Jaya (APICAL Group) is a palm oil production company in Quality Control Department. I conduct routine analysis in the laboratory and ensure all the products are according to the company’s standards with some Instruments such as Spectrophotometer, Lovibond Tintometer, etc.