Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Rizky Muhammad

Rizky Muhammad

MERCHANDISER & ACCOUNT MANAGER
Pamulang

Summary

An experienced Account Manager with a proven track record of driving sales growth and merchant acquisition. Skilled in strategic planning, customer relationship management, and market analysis. Successfully increased sales by almost 30% and customer base by 25% through effective account management and targeted marketing campaigns.

Overview

12
12
years of professional experience
4
4
years of post-secondary education

Work History

Deployment Specialist

PT Easyeat Indonesia
04.2024 - Current
  • Train and develop the implementation of comprehensive standard operating procedures (SOP) aligned with overall business goals and targets.
  • Analyze market characteristics and needs to identify growth opportunities.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.

Account Officer

Desty Menu App
01.2021 - 01.2024
  • Train and consultant merchant and staff how to use based on customer habit
  • Gathering all the issues, bugs and error on the system and report it to tech teams
  • Collaborate with marketing strategic teams to increase sales of each merchants.

Assistant Manager of Merchandiser

Pasaraya Store
01.2017 - 01.2021
  • Collaborate with suppliers to determine the market needs
  • Ensure that the O2O are stocked with the proper articles and quantities
  • Display, arrange and rotate products in store
  • Optimize sales volume and profitability by identifying profitable lines

Merchandiser

Akulaku Indonesia
04.2016 - 01.2017
  • Gather the Gadget and Fashion Brand/Supplier to join the Platform
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Collect all rejected orders due to unavailable stock, then throw it to other Suppliers who are able to provides.

Account Executive

PT. KlikToday Indonesia
01.2014 - 04.2016
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Managed multiple accounts simultaneously while maintaining their products and prioritizing based on their market .
  • Assisted in the onboarding process for new clients, ensuring a smooth process into the company's details of accounts.

Education

Bachelor of Science - Psychology

Universitas Mercu Buana
Jakarta
04.2009 - 01.2013

Skills

Business Intelligence

Problem Solving

Negotiation Skills

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Accomplishments

  • Head of Committee in Basic Training of Leadership.
  • 1st Place in Futsal tournament at the UI Psychology Olympiad.
  • Member of BEM of Psychology.
  • Training of Classical Psychology examination Procedures.
  • Student Organization Leadership training.

Timeline

Deployment Specialist

PT Easyeat Indonesia
04.2024 - Current

Account Officer

Desty Menu App
01.2021 - 01.2024

Assistant Manager of Merchandiser

Pasaraya Store
01.2017 - 01.2021

Merchandiser

Akulaku Indonesia
04.2016 - 01.2017

Account Executive

PT. KlikToday Indonesia
01.2014 - 04.2016

Bachelor of Science - Psychology

Universitas Mercu Buana
04.2009 - 01.2013
Rizky MuhammadMERCHANDISER & ACCOUNT MANAGER