Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Certification
Timeline
Rizky Budi Kristianto

Rizky Budi Kristianto

Division Head Of Organization, Institution Relations & Professional Development
Bekasi

Summary

Results-driven Division Manager skilled in maintaining smooth and efficient operations to meet profit and loss targets. Hardworking and disciplined leader with continuous improvement mindset. Experienced Division Manager with an analytical and driven approach to overseeing business operations. Successful at establishing strong business practices, adhering to compliance requirements and promoting enhancements. Goal-oriented manager with distinguished experience in banking and certfication industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Overview

15
15
years of professional experience
8
8
Certifications
2
2
Languages

Work History

Division Head

Institut Akuntan Publik Indonesia
08.2023 - Current
  • Collaborated closely with other division heads to develop integrated strategies that leveraged the strengths of each team for overall organizational success.
  • Increased productivity by identifying areas of inefficiency and implementing targeted solutions for improvement.
  • Established strong working relationships with stakeholders to maximize collaboration and achieve division objectives.
  • Mentored junior staff, fostering professional growth and development across the division.
  • Developed strategic plans to drive business growth and improve overall performance.
  • Ensured compliance with industry regulations and company policies, maintaining high standards of ethical conduct in all operations.
  • Led cross-functional teams for successful project completion within set deadlines.
  • Managed budgets effectively, ensuring optimal resource allocation for division projects and goals.
  • Communicated and collaborated with stakeholders to achieve division objectives.

Pension Financing Business Development

PT Bank Syariah Indonesia (Persero) Tbk
01.2022 - 08.2023

· Overseeing the implementation of business development strategies to heighten company profitability.

· Leading a team of business development and sales professionals.

· Identifying business opportunities to pursue and creating business proposals

· Identifying opportunities for business growth and creating marketing strategies based on those opportunities in order to meet and exceed revenue goals.

Consumer Business Risk, Documentation & Collection

PT Bank Negara Indonesia (Persero) Tbk
06.2016 - 05.2018
  • Served as a key liaison between the risk management department and external auditors, providing assurance that internal controls were effective in mitigating identified risks.
  • Delivered impactful training sessions on risk management best practices to enhance staff knowledge and skills in identifying, assessing, and mitigating business risks.
  • Enhanced the effectiveness of risk management efforts by collaborating with cross-functional teams to ensure comprehensive coverage of all risk factors.
  • I was appointed as the person in charge to developed formation of 3 units as a synergistic foundation for the establishment of a good consumer loans system at Mayestik main Branch. Giving consumer loan recommendation based on customer application, maintaining low growth of NPL, supervising credit administration and supervising collection to consumer loan


Head of Sub Branch

PT Bank Negara Indonesia (Persero) Tbk
03.2016 - 06.2016
  • Delivered services to customer locations within specific timeframes.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Ensuring all banking transactions in sub branch running well, giving the standard of service for both individual and corporate customers, achieving the target of business and services, maintaining the relationship between company and customers, and managing staffs to improve their skill and works.

Institutional Banking Officer

PT Bank Negara Indonesia (Persero) Tbk
01.2014 - 03.2016
  • Collaborated with cross-functional teams to develop new banking products and services.
  • Consistently exceeded sales targets by identifying potential sales opportunities and cultivating strong client relationships.
  • Provided exceptional customer service, resulting in a high retention rate among existing clients.
  • Worked closely with colleagues in other departments to ensure seamless delivery of integrated financial solutions for Institutional customers.

Personal Banking Officer

PT Bank Negara Indonesia
06.2010 - 01.2014
  • Acted as a mentor for new Personal Banking Officers, sharing best practices and insights gleaned from years of experience in the industry.
  • Contributed to the development of marketing collateral designed specifically for use in client-facing interactions, resulting in more engaging and persuasive messaging.
  • Maintained compliance with banking regulations through diligent record-keeping and reporting practices.
  • Provided expert financial advice to clients, helping them achieve their personal financial goals.
  • Maintaining relationship to individual and corporate customers, achieving target of fund and banking products, and making events as a loyalty program to institutional payroll customers

Education

Master of Arts - Public Policy Analysis

Universitas Indonesia, Jakarta, Indonesia
04.2001 -


  • Recipient of Research Grant Funds University of Indonesia 2017 on Postgraduate Thesis Research
  • GPA 3.59

Bachelor of Arts - International Relations

Universitas Pembangunan Nasional , Yogyakarta, Indonesia
04.2001 -
  • GPA 3.31

No Degree - English Language And Literature

Universitas Sanata Dharma, Yogyakarta, Indonesia
04.2001 -

Skills

Team Management

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Accomplishments

• PIC of Pension Financing Acquisition Bank Neo Commerce,

231 Billion Rupiah achievement (April – December 2022)

• Person in charge to developed formation of 3 units as a synergistic foundation for the establishment of a good consumer personal loans system at Mayestik Area Main Branch 2016

• Highest funding achiever at Institutional Banking unit PT. Bank Negara Indonesia (Persero)Tbk 2016

· Developed Local customer loyalty program for PT. Telkomsel 2010.

Additional Information

I hold master administration for public policy from Universitas Indonesia with very satisfying academic result, my previous thesis research on national banking liberalization dealing with regional integration of single market policy of ASEAN Economic Community in 2020 also brought excellent final result which gave me research grands fund from Universitas Indonesia and recommended to attend an International conference in Taiwan 2017.

When I completed my master program, I was also working as a banker at BNI 46 which showed my high level of organization and excellent time management. I have more than sixteen years with various positions as a professional banker at one of the Indonesia state owned Bank.

Beside Academic and professional achievements, I am also active at ILUNI faculty of Administration Science. In 2023 I was appointed as secretary general and this activity give me opportunity to develop my communication and negotiation skill and to interact with high ranking levels networking of alumni.

I am sure with my various positions in banking sector, academic background and organization activity experience and achievements will be bringing the positive results and achieving the target that had already set by management.


Certification

• Manajemen Risiko Perbankan Syariah Tingkat 1

Timeline

Division Head - Institut Akuntan Publik Indonesia
08.2023 - Current

• Manajemen Risiko Perbankan Syariah Tingkat 1

07-2022
Pension Financing Business Development - PT Bank Syariah Indonesia (Persero) Tbk
01.2022 - 08.2023

• Consumer Credit Administration

03-2017
Consumer Business Risk, Documentation & Collection - PT Bank Negara Indonesia (Persero) Tbk
06.2016 - 05.2018
Head of Sub Branch - PT Bank Negara Indonesia (Persero) Tbk
03.2016 - 06.2016

• Business Acumen and Competition and Financial Business Analysis

02-2014

Business Environmental Analysis and Business Mapping

02-2014
Institutional Banking Officer - PT Bank Negara Indonesia (Persero) Tbk
01.2014 - 03.2016

• Effective Credit Write Ups for ODP

01-2014

• Credit Skill for Specific Credit

01-2014

• Interpersonal and Negotiation Skills

10-2013

• Selling Skills for Sales Farmer

09-2013
Personal Banking Officer - PT Bank Negara Indonesia
06.2010 - 01.2014
Universitas Indonesia - Master of Arts, Public Policy Analysis
04.2001 -
Universitas Pembangunan Nasional - Bachelor of Arts, International Relations
04.2001 -
Universitas Sanata Dharma - No Degree, English Language And Literature
04.2001 -
Rizky Budi KristiantoDivision Head Of Organization, Institution Relations & Professional Development