Rizwan Firzatulloh
QA/QC Specialist
Purwakarta
Summary
As a dedicated and detail-oriented professional with 9+ years extensive experience in QA and QC field. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. I am eager to contribute my expertise as QAQC Manager or Senior Supervisor. My passion for maintaining high standards using quality strategy plan and my commitment to continuous improvement drive my desire to join your team. I am excited about the opportunity to leverage my skills to enhance product quality and ensure compliance with industry standards, fostering a culture of excellence.
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Overview
8
8
years of professional experience
6
6
Certifications
1
1
Language
Work History
QA/QC Departement Head
PT. Royalboard Banguninti Granito
01.2024 - 01.2025
- Strategy Initiative: Develop and formulate KPIs in line with the company's vision and mission
- Managed efficient workflows by creating effective schedules and delegating work based on personnel strengths and knowledge.
- Enforced organizational rules and incorporated policy changes into departments' day-to-day activities.
- Evaluated performance continuously to identify areas in need of improvement and implement strategies to keep team on-track.
- Managed department budget, ensuring optimal allocation of resources for maximum impact on company goals.
- Established team priorities, maintained schedules and monitored performance.
- Establish, implement, and maintain quality control procedures, inspection standards, and testing methods
- Monitor and supervise the end-to-end QAQC process (Incoming QA, In-Process QA, Finished Good QA, QMS, and Customer Complaint Handling)
- Responsible as Management Representative and Lead Auditor to maintain and improve the effectiveness of QMS, and carry out audit and certification processes for ISO 9001, Green Label, TKDN, SNI 7705, SNI 13006:2018
- Perform Internal and External Quality Audits and compile detailed report of findings
- Ensure compliance with industry standards and regulations (ISO and other Industry Standards)
- Leading Investigate and resolve quality issues, and customer complaints.
- Develop and enhance operational improvements with a risk-based approach
- Investigate and resolve quality issues, and customer complaints.
- Collaborating with other department on cost reduction to achieve COGM targets by saving cost activity
- Carrying out employee development, talent management, Employee Review, Employee Evaluation, CnC, Feed Back Activity.Conducting Workload Analysis to Optimize Employee Effectiveness
- Conducting Benchmarking Activities with Competitors
- Developing a Decision Tree for Each Defect and developing defect tracking system
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
QA/QC Section Head
PT. Asahimas Flat Glass Tbk
01.2022 - 01.2024
- Create KPIs, monitor and ensure targets are achieved with PDCA Activity, Genba, Audit, Patrol activities, etc
- Improved employee engagement rates through open lines communication forums where concerns could be addressed promptly and effectively.
- Led cross-functional teams to complete projects on time and within budget, fostering a collaborative work environment.
- PDCA activities are assisted by daily, weekly and monthly meetings, discussions with colleagues to find solutions
- Leading 54 employees, Developing, maintaining and improving operator/staff skills by CUDBAS and Regular Subjective Test
- Monitor and optimize departmental expenditure, taking into account the priority scale
- Leading the resolution of claims, complaints, nonconformity product, follow up wit related departments Implement and periodically review internal standards
- I was appointed as a radiation protection officer from BAPETEN
- Active in Task Force Team in Customer Service activity, Visit customer, Analysis problem until solve
- Maintaining Document system, database automation and Visual Management
- Developing strategies for implementing quality control by conducting assessments and mapping quality risks
- Conduct and evaluate product trial and optimizing Standard
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Established effective communication channels between departments, promoting collaboration and information sharing.
Head of Glass Laboratory ISO 17025
PT. Asahimas Flat Glass Tbk
01.2021 - 12.2022
- Have Responsibility in Develop quality management system for the Laboratory from zero to obtaining KAN ISO 17025 certification
- Have Responsibility in laboratory operations, calibration, audit, verification, validation comparative tests, etc
- Responsibility in Maintain relationships with customers by improving laboratory quality and service
- Become a trainer in preparing glass testing Inspector
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
QC Unit Head
PT. Asahimas Flat Glass Tbk
04.2018 - 04.2022
- Regular meetings with the factory team to resolve any problems, did Trial Activity
- Leading of Cikampek Factory Project For QC Departement, including facilities, Manpower Skill, system documents such as FMEA, ISO 9001 and ISO 14001, create risk and opportunity documents based on ISO 31000:2018, create a quality plan and implement it in product initials, product certification, until the product can be sold
- Responsibility in Benchmark Activity to determine the position of our product in the market
- Appointed as safety officer in preparing ISO 45001, Reduce work risks
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
QC Staff
PT. Asahimas Flat Glass Tbk
10.2016 - 04.2018
- Leading 15 QC Employees in running the QC Process, Incoming, outgoing and Finish good
- Collaborated with production teams to identify areas of improvement, resulting in increased efficiency and reduced defects.
- Checking Quality Product and Recommending improvements to the production process, by improving data, Task Force Team, Audit etc
- Identifying, analyse, Improve and reporting any problems that found during the inspection process
- Have responsibility in Operation, Calibration, Verification and Validation of Instruments, Such as XRF, AAS, Spectrofotometer.
- Implement Alarm/reporting promptly whenever quality issues arise
- Implement Sampling methode Using AQL System Based on ISO 2859-1:1999
- Conducted thorough root cause analysis for non-conforming products, leading to timely resolution and corrective actions.
- Inspected items and compared against standards to meet regulatory requirements.
- Reduced customer complaints by conducting detailed investigations into reported product defects and collaborating with relevant departments to implement corrective actions.
Education
Master Degree - Management Science
Widyatama University
Bandung, Indonesia01.2024
Bachelor Degree - Chemical Engineering
Politeknik Negeri Bandung
Bandung01.2021
Diploma - Chemical Engineering
Politeknik Negeri Bandung
Bandung09-2016
Skills
- I have proven to have good leadership skills and interpersonal skills
- Cost Saving, Lean Management, business goals
- Problem-solving
- I have proven ability in developing and maintain management systems such as ISO 9001, 14001, 45001, 17025, 22000, and IATF 16949
- Quality Tools, SPC, FMEA, QC 7 Tools, Audit, Quality Plan, Risk management
- Internal / external Audit and Certification, ISO, Green Label, TKDN etc
- I have good skills in Advanced statistics, using SPSS and Minitab, Hypotesis Testing ( Z Score, T Score), Evaluation CP/CPK, Design of Experiment
- Human Resources Management
- Regulatory Standard (SNI, ISO, JIS, SMK3, EN)
Certification
Certified Quality Manager
References
- Reza, Zamzani, HR DEPARTEMENT HEAD, +62 858-1448-8949, PT ROYALBOARD BANGUNINTI GRANITO
- Gamal, Trio Putra, QAQC MANAGER, +62 899-0074-455, PT ASAHIMAS FLAT GLASS
- Immanuel, Mantana, MANAGER OPERATION, +62 817-2381-175, PT SIGNIFY
- Prabu, Furqonulrizal, AST. MANAGER OPERATIONAL EXCELENCE, +62 815-8646-9400
Interests
Badminton, reading Books, long distance cycling
Accomplishments
- Success as a project leader, relocation of the Ancol Jakarta factory to Cikampek, and achieving a smooth start-up
- PDCA award recipient from the director
- Can reduce the reject ratio from 12% to 0.5% for 1 year in 2022, and can be maintained until 2024
- Became the winner of the 5S competition for 2 consecutive years, 2023 2024
- Second place winner of the SGA championship, with project increase effisiency of checking product
- Conduct kaizen activities twice a month, for example improving lab workflow and lab layout so that it can increase efficiency
- Improve gridboard check method so that it can increase accuracy up to 90% and reduce test time by 50%
- Replacing the chemical testing method for raw product materials from the manual method to the AAS method
- Improve reporting system using Excel Visual Basic
- Review product standards and develop sample limits
- Evaluate the measurement uncertainty of all test methods, and make improvements
- Can increase the number of customers by 20% in 2022 by improving the Promotion method
- Able to reduce the reject ratio until 120% within 2 months with an audit approach and go no go batching protocol
- Evaluating Cost of Quality Failure (COQF) and strategies for improving it (Reduce Rework until 50%).
- Improve FTR/FTQ System to ensure smooth processes and start-up. Start-up problems can be reduced by up to 80%.
- Creating Dashboard for Quality KPIs.
- Achieved 50% reduction in complaints by 2025 compared to previous years.
- Reviewing Cp/Ccp to optimize QC workload
- Creating and reviewing SOPs for complaints, additional steps in the PDCA Cycle, and initial customer responses
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
QA/QC Departement Head
PT. Royalboard Banguninti Granito
01.2024 - 01.2025
QA/QC Section Head
PT. Asahimas Flat Glass Tbk
01.2022 - 01.2024
Head of Glass Laboratory ISO 17025
PT. Asahimas Flat Glass Tbk
01.2021 - 12.2022
QC Unit Head
PT. Asahimas Flat Glass Tbk
04.2018 - 04.2022
QC Staff
PT. Asahimas Flat Glass Tbk
10.2016 - 04.2018
Master Degree - Management Science
Widyatama University
Bachelor Degree - Chemical Engineering
Politeknik Negeri Bandung
Diploma - Chemical Engineering
Politeknik Negeri Bandung