Senior executive secretary with over 20 years of experience supporting C-level executives in local and multinational companies. Skilled in executive assistance, proactive time management, travel coordination, and collaborating with diverse teams. Demonstrated ability to handle complex schedules, international travel arrangements, and high-level communications with stakeholders worldwide. Recognized for maintaining discretion, adaptability, and leadership in administrative support, ensuring smooth operations in fast-paced environments. Proficient in managing sensitive matters with integrity, tact, and diplomacy.
Overview
24
24
years of professional experience
7
7
years of post-secondary education
3
3
Certifications
Work History
Executive Secretary to President Director, BOD, BOC
PT Delta Dunia Makmur Tbk (DOID)
Jakarta, Jakarta
4 2023 - Current
Transitioned to a pivotal role in the holding company to provide executive assistance to the President Director, two additional directors, and the Board of Commissioners, with specific focus on enhancing executive workflows and operational efficiency in a global context
Coordinated domestic site visits and international trips, including itinerary planning and VISA processing
Managed sensitive tasks such as arranging family-related VISA applications for the President Director, demonstrating high levels of discretion and trustworthiness
Organized and dispatched gifts and flowers for key partners and board members, strengthening business relationships and enhancing the company’s corporate image
Facilitated company-wide events and meetings, contributing to successful event execution
Streamlined reimbursement procedures and administrative workflows.
Senior Executive Secretary to President Director, BOD
PT Bukit Makmur Mandiri Utama (BUMA)
02.2019 - 04.2023
Provided comprehensive administrative assistance to the President Director, Director of Business Development (Australian expatriate), and Director of SHE, effectively managing complex schedules and prioritizing conflicting demands
Adapted to multiple management restructurings, supporting up to five senior directors simultaneously, which ensured seamless continuity and enhanced operational efficiency
Organized domestic and international travel arrangements, including flights, accommodations, and ground transportation for executives
Handled VISA applications, managed sensitive documents and maintained confidentiality for high-level corporate activities, such as executive reimbursements and immigration procedures for expatriate executives
Acted as the primary point of contact for internal and external communications, provided comprehensive support to Board of Commissioners (BOC) members based in Singapore and Jakarta, including handling travel, immigration documents, and personal requests
Supported the planning and execution of high-profile meeting events including meeting with potential investors in 2019, Exclusive Strategic Leadership Meeting in 2022, ensuring successful outcomes and high participant satisfaction.
Executive Secretary to Executive Director
PT Bank UOB Indonesia
08.2013 - 01.2019
Provided administrative support to the Executive Director, Head of Commercial Banking
Responsibilities included managing calendars, coordinating meetings, booking travel, handling calls and emails, preparing expense reports, screening approvals and letters, filing, creating presentation binders, liaising with finance and HR, office management, greeting visitors, and additional ad-hoc support
Assisted with immigration and tax documents.
Senior Secretary to Senior Vice President
PT Bank CIMB Niaga Tbk
01.2010 - 08.2013
Have served as Secretary to the Senior Vice President, Head of Sales & Distribution at CIMB Niaga since 2012
Prior to this role, I was serving the Vice President, Head of Consumer Liabilities Business, starting in January 2010
My responsibilities include providing efficient administrative support to the SVP, planning and scheduling meetings, handling various inquiries, managing communications, and maintaining a confidential filing system
Additionally, I coordinate activities with other Executives to ensure timely task completion, organize internal events, and perform other related duties as needed.
Secretary to Project Manager – German Expatriate
PT Bayer Indonesia
01.2007 - 01.2008
Managed administrative tasks for the Expats Project Manager
This included scheduling internal and external meetings, maintaining calendars, implementing a filing system for easy document access, handling expense claims, coordinating visitors and guests, managing correspondence, and screening incoming documents
I also liaised with the legal department to update expatriates' paperwork, organized travel arrangements for domestic and overseas trips, and provided itineraries for business travel.
Interim Secretary
PT Harita Jayaraya
07.2006 - 11.2006
Filled in for a colleague on maternity leave, assisting the Export division.
My role encompassed managing household requisites, handling documentation, organizing files, and offering supplementary assistance as required.
Secretary to President Director
PT Prambanan Kencana
01.2004 - 01.2006
Managed various administrative tasks
This included handling incoming and outgoing correspondence via mail and phone calls, organizing and filing documents, managing schedules and appointments, coordinating meetings, making reservations, and compiling monthly production reports
Additionally, I provided support to the marketing team and performed other related duties as needed.
Secretary to Branch Managers
PT ING Indonesia Life Insurance
01.2001 - 01.2004
Managed incoming and outgoing mail, handled petty cash, maintained organized filing systems, conducted correspondence, and coordinated meetings and appointments
Additionally, I supported the sales team by preparing sales documents, such as proposals for clients, and provided regular reports on daily and monthly production
I also fulfilled any other related duties as required by the company.
Education
Bachelor of Science - Communication in Public Relations
Mercu Buana University
Jakarta
09.2006 - 02.2010
Associate of Science - Secretarial Studies
Akademi Sekretari Tarakanita
Jakarta
09.1997 - 10.2000
Skills
Strong organizational and time-management skills
Certification
3rd Indonesia Secretary Summit 2013, Sekretaris Pro, 03/20/13, Jakarta
Timeline
Senior Executive Secretary to President Director, BOD
PT Bukit Makmur Mandiri Utama (BUMA)
02.2019 - 04.2023
Executive Secretary to Executive Director
PT Bank UOB Indonesia
08.2013 - 01.2019
Senior Secretary to Senior Vice President
PT Bank CIMB Niaga Tbk
01.2010 - 08.2013
Secretary to Project Manager – German Expatriate
PT Bayer Indonesia
01.2007 - 01.2008
Bachelor of Science - Communication in Public Relations
Mercu Buana University
09.2006 - 02.2010
Interim Secretary
PT Harita Jayaraya
07.2006 - 11.2006
Secretary to President Director
PT Prambanan Kencana
01.2004 - 01.2006
Secretary to Branch Managers
PT ING Indonesia Life Insurance
01.2001 - 01.2004
Associate of Science - Secretarial Studies
Akademi Sekretari Tarakanita
09.1997 - 10.2000
Executive Secretary to President Director, BOD, BOC
PT Delta Dunia Makmur Tbk (DOID)
4 2023 - Current
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