Professional business operation manager who has overseas experiences and exposures living in Myanmar, Australia, Malaysia, Singapore, and Indonesia. Total of 8 years experiences in operation and business development varies from insurance, banking, heavy industries, retail distribution, F&B, and hospitality. He is confident in building beneficial relationship with stakeholders, clients, partners, and customers.
Overview
4
4
Languages
4
4
years of post-secondary education
8
8
years of professional experience
Work History
Brand & Operation Manager
CV. Halim Mandiri Abadi (F&B Industry)
Medan, Sumatera Utara, Indonesia
06.2017 - Current
CV Halim Mandiri Abadi is local family business company focuses in food and beverage industry since 1990.
During this COVID 19, Halim Mandiri Abadi expand into Retail Mart with support from e commerce channel and ride- hailing company such as Grab and Go-Jek.
Start from scratch (market research and identification)
Develop and Initiate brand name and brand identity especially for new brands: Petai Chicken King and Toko AIK 1990
Develop and implement sales and marketing strategies.
Create promotion activities (seasonal).
Liaise with e channel sales such as Grab and Gofood to maximize the sales - Control pricing and margin.
Manage purchase orders and contracts from suppliers/ third party.
Supervise operation including improve procedures, systems, and compliance.
Control account receivable (AR) and account payable (AP).
Handle and manage whole operation channel: GOFOOD and GRABFOOD.
Achievement: Top 25 Merchant for F&B in Medan & Top 15 Merchant for Retail-Mart in Medan
Food and Beverage Attendant (Team Leader)
Work & Holiday Australia
Melbourne, Australia
07.2016 - 05.2017
Assess Food & Beverage and Food Service (where applicable) backroom and sales floor areas; walk Food & Beverage Standards to identify priorities and develop business plans and assignment sheets; review reporting to identify business trends for follow-up
Ensure proper execution on all food safety standards and cleaning routines
Business Development & Operation Manager
UNIVERSAL TRACTOR Co., Ltd
Yangon, Myanmar
01.2014 - 04.2016
Universal Tractor is doing distribution for batteries, generator, material handling, forklift, agriculture tractor, and government tender in Myanmar region.
World-wide products under Universal Tractor Myanmar: ROCKET MF BATTERY (Korea), INCOE BATTERY (Indonesia), MASSEY FERGUSON TRACTOR (UK), GESAN GENERATOR (Spain), SENNEBOGEN (Germany), TAILIFT FORKLIFT (Taiwan), SINGLE DIESEL ENGINE OEM (China), etc.” Recruited to work with 30-member team within $2.0 million revenue, in Myanmar territory.
Handled regional marketing and sales activities.
Handled staff development program.
Maintained existing clients and developed new clients with emphasize on core products and after sales service.
Developed and implemented new sales and marketing strategies.
Controlled margin by effective margin management.
Managed purchase orders, contracts, and sales transactions.
Supervised the operation including improved procedures, systems, and compliance.
Controlled account receivable (AR) and account payable (AP).
Results: - Increased territory sales from $1.5 million to $2.1 million within two years, despite of bad economical and political situation in 2015 - Established new dealers for battery line in Yangon, Mandalay, Maylemine, Bago, and Phakant.
Results: Secured new product line Diesel Engine from China and delivered 500 units - Created strong and potential new local teams in management, sales, and after sales service.
Launched internal website and email www.universaltractormyanmar.com - Moved to new office in Hlaingtharyar Industrial Zone with new workshop facility and new showroom facility.
Credit Relationship Manager
Permata Bank
Medan, Indonesia
12.2012 - 06.2013
Supported end-to-end credit management process, submitted complete loan documentation and supported credit originations for credit compliance.
Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Priority Banking Relationship Manager
HSBC Group (Bank Ekonomi)
Medan, Indonesia
11.2011 - 08.2012
Worked with clients to provide competitive commercial banking solutions and retail financing plans.
Offered competitive commercial banking solutions and retail financing options.
Insurance Advisor
Allianz Life
Medan, Indonesia
07.2011 - 10.2011
Responsible to handle and maintain relationship with existing business partners to ensure sales target achieved in Medan area (HSBC Group – 5 branches).
Education
Bachelor of Arts - Marketing Communication
UCSI University
Kuala Lumpur, Malaysia
09.2008 - 07.2012
Skills
Brand Management
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Timeline
Brand & Operation Manager
CV. Halim Mandiri Abadi (F&B Industry)
06.2017 - Current
Food and Beverage Attendant (Team Leader)
Work & Holiday Australia
07.2016 - 05.2017
Business Development & Operation Manager
UNIVERSAL TRACTOR Co., Ltd
01.2014 - 04.2016
Credit Relationship Manager
Permata Bank
12.2012 - 06.2013
Priority Banking Relationship Manager
HSBC Group (Bank Ekonomi)
11.2011 - 08.2012
Insurance Advisor
Allianz Life
07.2011 - 10.2011
Bachelor of Arts - Marketing Communication
UCSI University
09.2008 - 07.2012
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