Robin Roberts
Buhl
Summary
Dynamic Business Office Manager with a proven track record at Cascades at Desert View, excelling in insurance verification and financial reporting. Expertly managed billing processes and resident trust accounts, enhancing transparency and accountability. Strong team leader committed to optimizing workflow efficiency while delivering exceptional customer service in a regulatory-compliant environment.
Overview
17
17
years of professional experience
Work History
Business Office Manager
Cascades at Desert View
Buhl
04.2010 - Current
- Managed billing processes for Medicare, Medicaid, and various insurance companies, ensuring accurate and timely submissions.
- Collaborated with families to address billing and financial inquiries, fostering transparent communication and resolution.
- Oversee monthly collections of resident rent and maintained comprehensive resident trust accounts.
- Manage multiple Office Managers within the Idaho Region
Business Office Manager
Bridge View Estates Independent And Assisted Living Community
Twin Falls
07.2008 - 04.2010
- Managed billing processes for Medicare, Medicaid, insurance companies, and private pay residents, ensuring accurate and timely payments.
- Oversaw resident trust accounts and maintained balanced AR books, enhancing financial transparency and accountability.
- Supervised office personnel to optimize workflow efficiency and maintain high standards of administrative operations.
Education
High School Diploma -
Buhl High School
06-1986
Skills
- Insurance verification
- Financial reporting
- Accounts receivable
- Trust account management
- Office administration
- Team leadership
- Customer service
- Time management
- Regulatory compliance
Timeline
Business Office Manager
Cascades at Desert View
04.2010 - Current
Business Office Manager
Bridge View Estates Independent And Assisted Living Community
07.2008 - 04.2010
High School Diploma -
Buhl High School
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