Robyn Spence
Caldwell,ID
Summary
Professional with administrative expertise and strong focus on operational efficiency. Skilled in scheduling, document management, and customer service. Team-oriented, adaptable, and results-driven. Known for reliability, effective communication, and problem-solving abilities.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
The Gables Assisted Living
03.2025 - Current
- Scheduling interviews and communicating with applicants.
- Onboarding new employees, providing training materials, and conducting orientation.
- Recorded new hires, transfers, terminations, changes in job classifications and pay increases to main human resources.
- Create employee monthly schedules.
- Employee binder audits
- Monitor Care Academy for CEU training.
- Process and submit time sheets.
Resident Care Coordinator
The Gables Assisted Living
06.2024 - 03.2025
- Tracked changes in residents' conditions and update care plans accordingly.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Conducted routine facility inspections, identifying areas needing improvement.
- Completed Fall Report Investigations & Incident Reports.
- Medication Cart Audits & Cycle Fill.
- Order Medications and input medication changes.
- Facility tours
Office Manager
Pioneer
03.2014 - 03.2019
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Processed employee timesheets.
- Insurance billing.
- Client admission & discharge paperwork.
- Managed the daily schedule.
- Binder audits.
- Maintained monthly reports.
Education
Carrington College
Boise, ID05-2013
Skills
- Time management
- Microsoft outlook
- Customer and client relations
- Computer proficiency
- Critical thinking
- Strong problem solver
- Professional communication
- Scheduling and calendar management
- Workflow planning
- Supervising staff
- Training and coaching
- Employee timesheet processing
- Attention to detail
Timeline
Administrative Assistant
The Gables Assisted Living
03.2025 - Current
Resident Care Coordinator
The Gables Assisted Living
06.2024 - 03.2025
Office Manager
Pioneer
03.2014 - 03.2019
Carrington College
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