Rocio Gonzales
Buhl
Summary
Detail-oriented Dental Credentialing Specialist with a focus on provider relations, compliance, and efficient workflow management. Proven ability to enhance data integrity and streamline credentialing processes.
Overview
17
17
years of professional experience
Work History
Dental Credentialing Specialist
Dental Support Services
Boise, ID
05.2022 - Current
- Managed provider credentialing processes to ensure compliance with regulatory standards.
- Developed and maintained accurate records in credentialing databases, enhancing data integrity.
- Collaborated with dental professionals to gather required documentation for applications and renewals.
- Streamlined workflow for credentialing procedures, reducing processing time and improving efficiency.
- Led training sessions for new staff on credentialing policies and best practices, fostering team competency.
- Served as primary point of contact for inquiries related to credentialing status, ensuring timely communication with stakeholders.
Dental Hygienist
Smiles 4 Kids Jerome
Jerome, ID
07.2009 - Current
- Delivered comprehensive dental cleanings and patient education to promote optimal oral health.
- Assisted in developing individualized treatment plans based on patient assessments and needs.
- Utilized digital radiography and diagnostic tools to enhance accuracy of examinations.
- Maintained sterilization protocols and infection control measures to ensure a safe environment.
- Collaborated with dentists to streamline patient workflow, improving overall clinic efficiency and service delivery.
- Reduced patient anxiety with the use of calming techniques and age-appropriate explanations during dental procedures.
Education
Associate of Science - Dental Hygiene
College of Southern Idaho
Twin Falls, ID05-2022
Associate of Applied Science - Dental Assistant
College of Southern Idaho
Twin Falls, ID07-2009
Skills
- HIPAA compliance
- Provider enrollment
- Credentialing oversight
- Provider relations
- Application coordination
- Insurance procedures
- Periodontal assessment
- Radiographic interpretation
- Medical history review
- Dental prophylaxis
- Nitrous oxide administration
- Child behavior management
- Soft tissue examination
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Dental Credentialing Specialist
Dental Support Services
05.2022 - Current
Dental Hygienist
Smiles 4 Kids Jerome
07.2009 - Current
Associate of Science - Dental Hygiene
College of Southern Idaho
Associate of Applied Science - Dental Assistant
College of Southern Idaho