Rod Hyatt
Meridian,ID
Summary
Highly experienced sales representative known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
2026
2026
years of professional experience
Work History
Assistant Property Manager
Avenue 5 Residential
04.2024 - Current
- Assisted in managing lease agreements and ensuring timely renewals for optimal occupancy rates.
- Assist the property manager in managing the day-to-day operations of the property including resident satisfaction, retention, and full guest lifecycle activities.
- Accurately and timely complete daily, weekly, and monthly financial reports.
- Responsible for posting all incoming rent checks, money orders, cashiers checks.
- Responsible for creating proposals for renewals and negotiating with tenants to keep retention goals and occupancy levels.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
Customer Service Representative
Intermountain Gas Company
04.2023 - 04.2024
- Remote position handling all customer related needs for gas service, billing, account management and emergency calls for residential and commercial customers throughout Idaho. Attended 6 week training course required to complete and pass before taking live calls.
- Answered customer telephone calls promptly to avoid on-hold wait times. Average 200 calls per week with live monitoring for additional coaching/training.
- Offered advice and assistance to customers, paying attention to special needs or wants including pay plans and/or energy assistance programs.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Realtor/Community Manager
New Home Star/Hayden Homes
06.2019 - 04.2023
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Handled day-to-day happenings of real estate office, consistently growing client bases and increasing revenue.
- Assisted customers through entire process of building new home, typically 5 month cycle time. Included contract presentation/design center selections/pre construction meeting with construction team, new home orientation and closing of escrow.
Director of Sales
Hyatt Place/Aimbridge Hospitality
02.2015 - 06.2019
- Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Negotiated contracts with Fortune 500 companies, including Hewlett Packard, IBM, Deloitte, Apple Computers and Delta Airlines.
- Achieved increase of 15% of budgeted group and negotiated volume account revenue goals from 2016-2017 through direct sales and referrals.
Area Director Of Sales
Residence Inn/Pillar Hotels & Resorts
May 2008 - Feb 2015
- Responsible for overall success of sales departments achieving revenue goals at 11 Marriott select service hotels in Idaho & Washington.
- Conduct monthly property financial reviews with hotel and Regional Director of Sales/Operations. Travel quarterly to each property to review overall corporate policies/procedures are being utilized.
- Assist hotels annually in marketing plan/budget process and in negotiating, bidding and pricing corporate accounts.
Education
Associate of Applied Science - Health Science
Boise State University
Boise, ID05.1996
Skills
- Self-motivated
- Budgeting and finance
- Excellent Communication Skills
- Contract Management
- USAF Veteran/Medic/Marksman
- Works well independently
- Expert closer
- Contract Negotiation
Accomplishments
- Increased group and volume account sales 15% over 2016-2017.
- Trained and certified in 5 day specialized sales seminars from Hilton, Marriott, Hyatt brands.
- Circle of Excellence award 2004, 2005, 2006.
- Achieved Real Estate license in advanced 2 week instructed course
- Nominated for airman of the year IANG
Timeline
Assistant Property Manager
Avenue 5 Residential
04.2024 - Current
Customer Service Representative
Intermountain Gas Company
04.2023 - 04.2024
Realtor/Community Manager
New Home Star/Hayden Homes
06.2019 - 04.2023
Director of Sales
Hyatt Place/Aimbridge Hospitality
02.2015 - 06.2019
Area Director Of Sales
Residence Inn/Pillar Hotels & Resorts
May 2008 - Feb 2015
Associate of Applied Science - Health Science
Boise State University