Ronald Adhi Nugroho
General Manager
Tangerang selatan
Summary
I'm a hard-worker kind of person, fast learner, and able to work under pressure environment, either as a single fighter or in a teamwork.
Customer-oriented with more than 10 years of experience focused on increasing volume,revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
26
26
years of professional experience
2
2
Certifications
2
2
Languages
Work History
General Manager
Cikarang
01.2021 - Current
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Developed and implemented strategies to increase sales and profitability.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Spearheaded development of new market strategy, significantly enhancing brand recognition and customer base with innovative advertising campaigns.
- Implemented sustainability initiative, reducing energy consumption and waste, and promoting eco-friendly practices.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
- Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed budget implementations, employee evaluations, and contract details.
Senior Manager Commercial
PT Cikarang Inland Port
01.2011 - 01.2022
- Provide report to Managing Director.
- Overseas campaign for expanding CDP business.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Implemented and developed operational standards, policies and procedures.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Mentored junior staff members for skill development and career progression within the organization.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Head Principal Sales South East Asia
Meratus group
01.2008 - 01.2011
- Company Overview: shipping Agent ( PT Mandiri Bahari line )
- Handle guidance tariff ocean freight to all branches for the sales.
- Update systems related (tariff approval, rate review and create reports for our internal department use.
- Overseas meeting with all branch on every quarterly.
- Maintain sales performance by review each branch.
- Create strategy on how to achieve monthly target.
- Create new route for business development.
- Shipping Agent ( PT Mandiri Bahari line )
Deputy Sales Manager South East Asia
Dongnama Shipping
01.2003 - 01.2008
Supervisor Sales and Marketing
Hanjin Shipping
01.2000 - 01.2003
Management Trainee
Hyundai Merchant Marine
01.1999 - 01.2000
Education
Elementary school -
SDN Citarum Semarang
01.1984 - 1 1989
Junior High School - undefined
SMPN 6 Semarang
01.1989 - 1 1991
Senior High School - undefined
SMAN 01 Semarang
01.1991 - 1 1993
University - Civil engineering
Trisakti University
01.1993 - 1 1998
Skills
Customer relationship management
Business development
Business networking
Sales strategy development
Customer satisfaction
Sales presentations
Social media marketing
Contract review
Personal Information
- Date of Birth: 11/28/74
- Marital Status: Married
- Place of Birth: Semarang
Courses Trainings Workshops
- Export and Import Procedure Training, 2012, Jakarta
- Supply Chain Asia Manager, 2013, Singapore
- Incoterms 2000, 2014, Jakarta
- Time Management, 2015, Jakarta
- Leadership, 2017, Jakarta
- Supply Chain Manager 2 Expert, 2018, Jakarta
Certification
Licensed [Job Title] - [Timeframe]
Timeline
General Manager
Cikarang
01.2021 - Current
Senior Manager Commercial
PT Cikarang Inland Port
01.2011 - 01.2022
Head Principal Sales South East Asia
Meratus group
01.2008 - 01.2011
Deputy Sales Manager South East Asia
Dongnama Shipping
01.2003 - 01.2008
Supervisor Sales and Marketing
Hanjin Shipping
01.2000 - 01.2003
Management Trainee
Hyundai Merchant Marine
01.1999 - 01.2000
University - Civil engineering
Trisakti University
01.1993 - 1 1998
Senior High School - undefined
SMAN 01 Semarang
01.1991 - 1 1993
Junior High School - undefined
SMPN 6 Semarang
01.1989 - 1 1991
Elementary school -
SDN Citarum Semarang
01.1984 - 1 1989
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