Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Ronald Rachman

Ronald Rachman

Auditor Management System
Jakarta,JK

Summary

Professional in management systems with reputation for delivering high-quality audit services and driving continuous improvement initiatives. Proven track record in ensuring compliance with industry standards while fostering collaborative team environment. Known for adaptability and reliability, with expertise in risk management and process optimization.

Overview

15
15
years of professional experience
11
11
Certificates

Work History

Internal Audit Manager & Management Representative

PT Salsabila Rizki Pratama (Production, Trading Chemical for Drilling, Mining
11.2012 - 11.2015
  • Collaborated with management to develop action plans to address identified issues, fostering a proactive approach to risk management.
  • Performed root cause analyses on identified issues, providing actionable recommendations for long-term improvements in business practices.
  • Ensured adherence to professional standards in all aspects of the audit process, upholding the integrity of audit work performed.
  • Increased compliance with regulations through regular monitoring of internal controls and procedures.
  • Maintained detailed records of completed audits for reference purposes, ensuring easy access to historical information when needed.
  • Evaluated the effectiveness of implemented internal controls by regularly reviewing policies and procedures for compliance with regulatory requirements.
  • Contributed to continuous improvement efforts within the department by sharing best practices and offering constructive feedback on existing processes.

Management Systems Lead Auditor

Iapmo R&t Lab
03.2011 - 03.2014
  • Contributed to the continuous improvement of company policies and procedures through regular reviews of existing documentation against current industry guidelines.
  • Conducted comprehensive audits for various management systems, ensuring compliance with industry standards and regulations.
  • Ensured timely completion of all assigned audits while maintaining strict adherence to quality standards set forth by governing bodies.
  • Served as the primary point of contact for regulatory agencies during external audits, ensuring timely resolution of inquiries and issues raised.
  • Maintained detailed records of all audit findings and actions taken, ensuring accurate tracking and reporting for both internal and external stakeholders.
  • Established strong relationships with clients through regular communication, fostering trust and transparency in the auditing process.
  • Evaluated current processes to develop improvement plans.

Marketing Manager and Auditor

DQS Certification Indonesia
01.2010 - 02.2011
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
  • Managed budgets, allocating funds strategically towards high-impact initiatives that supported overall business goals.
  • Increased brand awareness by developing and implementing strategic marketing campaigns.
  • Mentored junior team members, providing guidance and support to foster professional growth and skill development within the marketing department.
  • Negotiated partnerships with key influencers, maximizing brand exposure in target markets.
  • Organized successful trade show exhibits, showcasing products or services effectively to potential customers or partners.
  • Coordinated with sales teams to align marketing and sales strategies, driving revenue growth.
  • Trained junior marketing staff, elevating team capabilities and performance.
  • Conduct the Audit Quality Management System ISO 9001
  • Established and Review Audit Plan
  • Determined Audit cycle for 3 years plan
  • Make and conducted Audit Report within 5 days after audit

Business Development Manager Certification

PT SAI Global Indonesia
07.2006 - 09.2009
  • Generated new business with marketing initiatives and strategic plans.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Monitored market trends and competitor activities to identify areas of potential opportunity.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.
  • Represented company and promoted products at conferences and industry events.
  • Led cross-functional teams to successfully execute complex projects, ensuring timely delivery and client satisfaction.
  • Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
  • Enhanced the company''s profitability by identifying and eliminating inefficiencies in existing business processes.
  • Analyzed performance metrics to identify areas for improvement and implement corrective actions.
  • Strengthened client relationships, conducting regular follow-up meetings to ensure satisfaction and uncover additional needs.
  • Drove revenue growth by identifying and securing new business opportunities in untapped markets.
  • Secured high-value accounts through persistent and strategic outreach efforts.
  • Expanded customer base by networking at industry events and leveraging social media platforms.

Key Account Officer

Bureau Veritas Certification
05.2003 - 07.2006
  • Managed a portfolio of high-value clients, ensuring timely delivery of products and services.
  • Coordinated marketing efforts targeting key accounts, driving brand awareness and revenue growth.
  • Analyzed sales data to identify patterns and develop strategies for account retention and expansion.
  • Collaborated with cross-functional teams to address and resolve customer issues promptly.
  • Negotiated contracts with clients, securing favorable terms for both parties.
  • Identified growth opportunities for existing accounts through thorough market research and analysis.
  • Built relationships with customers and community to promote long term business growth.
  • Negotiated prices, terms of sales and service agreements.
  • Informed customers of promotions to increase sales productivity and volume.
  • Met existing customers to review current services and expand sales opportunities.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Inventory and Warehouse Manager

PT Suplametindo Abadi
02.1999 - 03.2003
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Developed and implemented policy and procedure updates to improve workflow and productivity.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.

Management Systems Lead Auditor

Independently Employed
2019 - 2023
  • Developing the Audit Plan: The Lead Auditor is solely responsible for creating a comprehensive audit plan. This includes determining the audit scope, objectives, and criteria, as well as allocating resources (including the audit team) efficiently.
  • Document Preparation: They should review key documents of the organization to be audited (auditees), such as management system manuals, policies, and procedures, prior to the on-site audit.
  • Format the Team: If required, the Lead Auditor will select and appoint audit team members, and provide clear directions and tasks to each member.
  • Lead Audit: The Lead Auditor is the team leader during the audit, either on-site or remotely. They lead the opening and closing meetings of the audit.
  • Collecting Evidence: They lead the team to collect objective audit evidence through interviews, observations, and review of documents and records.
  • Compliance Assessment: The Lead Auditor is in charge of evaluating the evidence found to determine whether the organization's management system is in compliance with the requirements of the ISO standard.
  • Identifying Findings: They are responsible for identifying audit findings, including non-conformities, as well as opportunities for improvement.


  • Compiling the Audit Report: The Lead Auditor is the person who creates and certifies the final audit report. This report summarizes all audit findings, including nonconformities and recommendations for improvement. The report should be clear, accurate, and unbiased.
  • Communication: They act as a communication bridge between the audit team and the management of the audited organization, ensuring all parties understand the audit results and their implications.
  • Follow-up Review: After the audit is completed, the Lead Auditor will review the corrective actions proposed by the auditees to ensure that the issues found have been effectively addressed.

Management Representative QHSE

PT Polabaja Pantograha
2016 - 2019
  • Implemented employee training programs that bolstered productivity, resulting in higher output rates without compromising quality standards.
  • Collaborated closely with senior leadership to align departmental goals with broader organizational initiatives.
  • Implemented best practices in project management methodology, driving process standardization across multiple teams for more streamlined execution.
  • Improved overall team performance by implementing effective management strategies and providing regular feedback.
  • Implemented QHSE Management System within the project, Head office, Workshop and site project.
  • Established the HSE Report every month to Director
  • Analysis, monitored and evaluated QHSE Management to achieve goal of compliance ISO 9001, ISO 14001 & ISO 45001
  • Conducted Internal Audit and Management Review to all process/Department in cover for 3 years cycle Certification
  • Delivered high-quality results on complex projects by effectively managing risks and mitigating potential issues before they escalated.
  • Achieved the Objective of QHSE
  • Established team priorities, maintained schedules and monitored HSE performance.

Management Systems Auditor

Independently Employed
2015 - 2019
  • Simplified reporting processes by creating standardized templates for capturing audit findings consistently across all departments.
  • Increased process accuracy by meticulously documenting audit findings and providing clear recommendations for improvement.
  • Served as an expert resource for management systems best practices within the organization, leading by example through continued professional development and knowledge sharing.
  • Mitigated potential risks by promptly addressing identified issues and implementing corrective actions as needed.
  • Established Audit plan for ISO 9001, ISO 14001
  • Determined and evaluated Non-conformities with status closed
  • Established Audit Report for ISO 9001, ISO 14001
  • Facilitated continuous improvement initiatives through regular monitoring of implemented changes to verify effectiveness over time.
  • Evaluated current processes to develop improvement plans.

Education

Bachelor of Science - Industrial Engineering

Universitas Bina Nusantara
Jakarta, Indonesia
08-2004

Skills

Documentation review

Certification

Lead Auditor ISO 9001:2018 (QMS); SAI Global

Timeline

Lead Auditor ISO 14001:2015, PECB

05-2023

Implementation Integrated Management System ISO 9001:2015; ISO 14001:2015; ISO 45001:2018

11-2021

Understanding and Implementation Food Safety on HACCP, Expert Club Indonesia

06-2021

Awareness and Understanding ISO 37001:2016, WQA Worldwide

01-2018

ISO/FDIS Occupational Health and Safety , ISO 45001:2018, BSI

01-2018

Understanding and Intepretation Upgrading ISO 9001:2015, Mitra Quality Consultant

04-2015

Internal Audit Manager & Management Representative

PT Salsabila Rizki Pratama (Production, Trading Chemical for Drilling, Mining
11.2012 - 11.2015

Lead Auditor ISO 14001:2004 (EMS), SAI Global

05-2012

Understanding ISO 17021, Auditing Reporting, Auditing Technique, IAPMO

07-2011

Management Systems Lead Auditor

Iapmo R&t Lab
03.2011 - 03.2014

Lead Auditor ISO 9001:2018 (QMS); SAI Global

04-2010

Marketing Manager and Auditor

DQS Certification Indonesia
01.2010 - 02.2011

Documentation and Internal Audit OHSAS 18001:2007, Pyramid Sinergy Utama

09-2009

Management System Auditing ISO 19011, SAI Global

06-2008

Business Development Manager Certification

PT SAI Global Indonesia
07.2006 - 09.2009

Key Account Officer

Bureau Veritas Certification
05.2003 - 07.2006

Inventory and Warehouse Manager

PT Suplametindo Abadi
02.1999 - 03.2003

Management Systems Lead Auditor

Independently Employed
2019 - 2023

Management Representative QHSE

PT Polabaja Pantograha
2016 - 2019

Management Systems Auditor

Independently Employed
2015 - 2019

Bachelor of Science - Industrial Engineering

Universitas Bina Nusantara

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