Ronald Ronald
AR/Credit Manager
Jakarta Barat
Summary
Knowledgeable AR/Credit Manager with solid background in managing credit operations and mitigating financial risks. Recognized for implementing effective credit policies that support business growth and customer satisfaction. Proven ability to lead teams and optimize credit processes through strategic planning and collaboration.
Overview
17
17
years of professional experience
10
10
years of post-secondary education
3
3
Certifications
Work History
Credit Manager
Grand Hyatt Jakarta
07.2023 - Current
- Leading the Credit Team, ensuring proper implementation of Hyatt's credit policies.
- Coordinating collection efforts, monitoring receivables, and liaising with various departments for revenue protection.
- Reporting directly to Assistant Director of Finance.
Credit Manager
Park Hyatt Jakarta
05.2022 - 05.2023
- Oversaw credit operations in alignment with Hyatt standards.
- Implemented effective credit control strategies and managed risk exposure.
Credit Manager
Le Meridien Jakarta
08.2020 - 05.2022
- Maintained account receivables, evaluated creditworthiness, and ensured timely collection of dues.
- Developed and updated credit policies to support business goals.
Credit Manager
Park Hyatt Jakarta (Pre-Opening)
04.2019 - 07.2020
- Designed and implemented credit control policies for a pre-opening hotel setup.
- Collaborated with executive teams to support revenue assurance processes.
Assistant Credit Manager
Hotel Borobudur Jakarta
03.2014 - 04.2018
- Led the AR team and ensured optimal cash flow through timely collection.
- Worked closely with sales and front office to minimize credit risk.
Management Trainee
Hotel Borobudur Jakarta
03.2012 - 03.2014
- Rotated across departments to build managerial competencies and technical knowledge in hotel operations.
Guest Service Team Leader
Air Asia Indonesia
04.2011 - 10.2011
- Supervised airport ground services ensuring smooth guest handling and on-time performance.
Business Associate
Citibank
11.2010 - 02.2011
- Delivered exceptional customer service related to banking products and financial solutions.
Officer/Staff Steward
Costa Cruise Ship
09.2008 - 02.2010
- Provided dining services to officers/staff onboard.
- Ensured hygiene and safety standards were maintained in food preparation areas.
Education
Bachelor - Hotel Management
Trisakti Institute of Tourism
Jakarta, Indonesia 01.2003 - 01.2007
Senior High School - undefined
SMUK Abdi Siswa
01.2000 - 01.2003
Junior High School - undefined
SLTP Abdi Siswa
01.1997 - 01.2000
Skills
Multilingual proficiency: Bahasa Indonesia (native), English (fluent), Italian (basic)
Certification
2016: Smart Public Speaking Training – HeartSpeaks Indonesia
Interests
Investment, personal finance, and economic trends
Disclaimer
Having successfully completed my degree in Hotel Management, I am keen to continue developing my career in an international hospitality environment. I am committed, detail-oriented, and dependable. I thrive in dynamic teams and uphold high standards of accuracy and professionalism. I hereby certify that all information stated in this CV is true and complete to the best of my knowledge.
Organizational Experience
- 2015 – Present: Member of HCMA (Hotel Credit Managers Association)
- Collaborate and exchange knowledge with fellow credit managers to enhance credit operations and compliance.
- 2007: Head Organizer – Pastry Festival 2007, organized by Hotel Management students
- Responsible for coordination, planning, and execution of event activities.
Timeline
Credit Manager
Grand Hyatt Jakarta
07.2023 - Current
Credit Manager
Park Hyatt Jakarta
05.2022 - 05.2023
Credit Manager
Le Meridien Jakarta
08.2020 - 05.2022
Credit Manager
Park Hyatt Jakarta (Pre-Opening)
04.2019 - 07.2020
Assistant Credit Manager
Hotel Borobudur Jakarta
03.2014 - 04.2018
Management Trainee
Hotel Borobudur Jakarta
03.2012 - 03.2014
Guest Service Team Leader
Air Asia Indonesia
04.2011 - 10.2011
Business Associate
Citibank
11.2010 - 02.2011
Officer/Staff Steward
Costa Cruise Ship
09.2008 - 02.2010
Bachelor - Hotel Management
Trisakti Institute of Tourism
01.2003 - 01.2007
Senior High School - undefined
SMUK Abdi Siswa
01.2000 - 01.2003
Junior High School - undefined
SLTP Abdi Siswa
01.1997 - 01.2000
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