Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ronda St. George

Nampa,ID

Summary

Compassionate caregiver with extensive experience at Tenderheart Home Care, skilled in vital signs monitoring and relationship building. Proven ability to enhance client well-being through personalized care plans and emotional support. Recognized for fostering independence and dignity, ensuring a safe environment while promoting quality of life for clients.

Overview

22
22
years of professional experience
1
1
Certification

Work History

DSP

Rise Services
06.2024 - Current
  • Assisted individuals with daily activities to promote independence and personal development.
  • Implemented individual support plans to enhance quality of life for clients. Transport clients in the community to promote their goals.
  • Collaborated with multidisciplinary teams to address client needs effectively.
  • Facilitated social and recreational activities to encourage community engagement.
  • Developed strong relationships with clients, fostering trust and communication.
  • Monitored and documented client progress, ensuring accurate record-keeping and reporting.

Lot Porter/Door Greeter

Kendall Chevrolet
09.2021 - 07.2024
  • Enhanced intake process by greeting customers to answer questions regarding their needs and wants, direct them to the proper departments promptly.
  • Contributed to a positive work environment by assisting coworkers with tasks as needed and fostering teamwork.
  • Communicated with coworkers and managers about completed duties.
  • Enhanced dealership reputation, consistently providing exceptional customer service during interactions with clients on the lot.
  • Assisted in managing vehicle movement for optimal space utilization and safety compliance.
  • Organized vehicle inventory and maintained cleanliness of lot to enhance customer experience.
  • Collaborated with sales staff to prepare vehicles for display, improving overall lot presentation.
  • Trained new porters on lot procedures and safety protocols, fostering a cohesive work environment.
  • Communicated with service team and other staff to assist customers.
  • Ensured timely delivery of vehicles to customers by coordinating with the service department for necessary preparations.

Transporter/Driver

Dealership Auto Auction
09.2020 - 09.2021
  • Operated transport vehicles to deliver auction vehicles efficiently across multiple locations.
  • Assisted in vehicle inspections, ensuring compliance with safety and quality standards.
  • Coordinated logistics for vehicle movements, optimizing routes for timely deliveries.
  • Maintained accurate records of transported vehicles and delivery schedules.
  • Collaborated with auction staff to streamline vehicle handling processes, enhancing overall efficiency.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

Caregiver

Tenderheart Home Care
04.2019 - 07.2020
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Developed individualized care plans in collaboration with healthcare professionals.
  • Monitored and recorded vital signs, reporting changes to medical staff promptly.
  • Provided emotional support and companionship to enhance client well-being.
  • Implemented strategies to improve client mobility and independence in daily tasks.
  • Coordinated transportation for appointments, ensuring timely attendance for clients.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Assisted patients with self-administered medications.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Transported individuals to events and activities, medical appointments, and shopping trips.

Caregiver

Pasco Farming LLC
04.2015 - 02.2018
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
  • Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Assisted with daily living activities, running errands, and household chores.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

Bartender

Elks Lodge1389
05.2012 - 08.2015
  • Provided exceptional customer service, resolving issues promptly to maintain satisfaction rates.
  • Maintained cleanliness and organization of bar area, adhering to health and safety standards.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Enhanced customer experience with engaging conversations and personalized drink recommendations.
  • Improved team morale and efficiency, leading by example and offering support during peak hours.
  • Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.

Owner's Assistant

Marv's Tire Service
03.2003 - 06.2011
  • Coordinated daily operations, ensuring efficient workflow and communication across departments.
  • Managed scheduling and logistics for meetings, enhancing organizational efficiency.
  • Developed and maintained filing systems, improving information retrieval and documentation accuracy.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Managed appointment scheduling, ensuring timely consultations with clients and optimal use of owner''s time.
  • Greeted guests in with friendliness and professionalism.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Assisted manager in all aspects of business operations.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Used QuickBooks to produce monthly invoices, reports, and other deliverables.

Education

High School Diploma -

Nampa High School
Nampa, ID
05-1983

Skills

  • Teamwork and collaboration
  • Fast learner
  • Problem-solving abilities
  • Vital signs monitoring
  • CPR certification
  • Dementia care
  • Patient confidentiality
  • Safety compliance
  • Relationship building
  • Supportive personality
  • Dressing assistance, personal care
  • Household cleaning
  • Caring companionship
  • Personal care worker
  • Emotional support
  • Meal preparation
  • Team building
  • Housekeeping duties
  • Medication administration
  • First aid certification

Certification

  • DCA - Direct Care Aide
  • PCA - Personal Care Aide
  • Medication Tech
  • CPR

Languages

English

Timeline

DSP

Rise Services
06.2024 - Current

Lot Porter/Door Greeter

Kendall Chevrolet
09.2021 - 07.2024

Transporter/Driver

Dealership Auto Auction
09.2020 - 09.2021

Caregiver

Tenderheart Home Care
04.2019 - 07.2020

Caregiver

Pasco Farming LLC
04.2015 - 02.2018

Bartender

Elks Lodge1389
05.2012 - 08.2015

Owner's Assistant

Marv's Tire Service
03.2003 - 06.2011

High School Diploma -

Nampa High School

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Ronda St. George