Roni Gunawan
Major Account Manager
Jakarta
Summary
My objective is to obtain a position as an innovator and support a business to grow and prosper. I will dedicate my time, efforts, and knowledge for my given target or task, and definitely would like to get the chance and opportunities for further development of myself.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
12
12
Certifications
Work History
Major Account Manager – Banking Financial Services Industry
PT. Fortinet Security Indonesia
11.2023 - Current
- Managed a portfolio of key accounts, developing and implementing tailored sales strategies to drive revenue growth and enhance customer satisfaction
- Built and maintained strong relationships with clients, identifying and addressing their needs to deliver exceptional customer service and ensure long-term partnerships
- Developed and executed account plans to increase sales revenue, expand product offerings, and improve customer retention rates
- Collaborated with cross-functional teams to deliver customized solutions, ensuring seamless communication and issue resolution for clients
- Conducted regular account reviews, analyzing customer needs and preferences to identify opportunities for upselling and cross-selling
- Negotiated and closed deals, ensuring contracts were aligned with company goals and objectives while meeting client requirements
- Provided strategic guidance and support to clients, helping them achieve their business objectives and overcome challenges
- Monitored and reported on account performance, identifying areas for improvement and implementing strategies to optimize results.
Enterprise Account Manager – Financial Services Industry
PT. Hewlett Packard Enterprise Indonesia
04.2016 - 09.2023
- Bring relationships and being responsible for the selling process to key account and enterprise customers
- Developing good relationships with customers throughout the organization, including at the top management level
- Developing the strategic business plans, including sales planning and pipelines, and collaborating with all related functions to meet the assigned target or fiscal year quota
- Cross-sell and up-sell across lines of products
- Work closely and cohesively with various departments within the organization in the region, country teams, and local distributors and local business partners to achieve customer satisfaction and company goals.
- Identifying new opportunities by developing existing and newly acquired customers.
- Self-confident in doing the presentation to customers, liaise with and attend meetings with clients, business associates, and internal company staff of the various business units as required.
Business Manager - Financial Services Industry
PT. Berca Hardayaperkasa
06.2012 - 03.2016
- Meeting Sales Goals, Motivation for Sales, Sales Planning, Building Relationships, Coaching, Managing Processes, Market Knowledge
- Provides monthly results assessments of sales staff’s productivity
- Develops specific plans to ensure revenue growth in all company’s products
- Manages personnel and develops sales and sales support staff.
- Interprets short- and long-term effects on sales strategies in operating profit
- Holds regular meeting & review with sales staff
Account Manager - Financial Services Industry
PT. Berca Hardayaperkasa
02.2008 - 05.2012
- Develop and execute sales plans (Target, Strategy, Performance Measurement, Tactics, Daily management).
- Develop and manage strategic accounts & build strong relationship by consultative approach.
- Persuasively communicate my capabilities in various products/services to result in business deals.
Management Trainee
PT. Bank Danamon Indonesia
08.2007 - 11.2007
- Training for complete banking knowledge (banking products, banking industries, operational, trade finance, treasury, accounting for banking, credit process, lending rationale, and others)
- Prepare and analyze loan proposal thorougly to propose
Financial Entrepreneur
PT. AIA Financial
04.2007 - 08.2007
- Reponsible to achieve individual sales target and maintain meaningful relation with exsiting clients & new clients.
- Provide daily sales report in order to performing good compliance.
Education
Degree – S.Kom - Information System
Bina Nusantara University
01.2003 - 01.2007
Skills
Honest
Proactive
Willing to Learn
Hardworking
Dynamic Team Player
Skills in Team Building and Collaboration
Sense of Responsibility
Quick learner
Energetic
Operating Systems
Microsoft Windows
C
Visual Basic
Macromedia Dreamweaver
HTML
Microsoft Office
Microsoft Visio
Microsoft Project
HP Business Tools
Certification
7 Habits Training, 02/01/08
Accomplishments
- PT. BERCA Hardayaperkasa
PT. BERCA Hardayaperkasa Premium Sales Achiever Club 2008
o Quarterly Sales Achiver Q2 – 2008
o Early Quarterly Sales Achiver Q3 – 2008
PT. BERCA Hardayaperkasa Premium Sales Achiever Club 2009
o Quarterly Sales Achiver Q1 – 2009
o Quarterly Sales Achiver Q2 – 2009
o Early Quarterly Sales Achiver Q3 – 2009
PT. BERCA Hardayaperkasa Premium Sales Achiever Club 2010
o Quarterly Sales Achiver Q1 – 2010
o Early Quarterly Sales Achiver Q2 – 2010
o Early Quarterly Sales Achiver Q3 – 2010
PT. BERCA Hardayaperkasa Premium Sales Achiever Club 2011
o Quarterly Sales Achiver Q2 – 2011
o Quarterly Sales Achiver Q3 – 2011
- PT. Hewlett Packard Enterprise Indonesia
PT. Hewlett Packard Enterprise Indonesia FY 2016
o APJ EG Winners’ Submit
PT. Hewlett Packard Enterprise Indonesia FY 2017
o Top Performer Q1
o Customer Experience Award
PT. Hewlett Packard Enterprise Indonesia FY 2018
o Top Performer Q3
o Top Performer Q4
PT. Hewlett Packard Enterprise Indonesia FY 2019
o APJ India EG Winners’ Submit
PT. Hewlett Packard Enterprise Indonesia FY 2022
o HPE Cohesity Alliance Warrior Award
PT. Hewlett Packard Enterprise Indonesia FY 2022
o Top Performer Q4 FY 2022
Interests
Sports
Games
Musics
Qualifications - It Related
Microsoft Windows, C++, Visual Basic, Macromedia Dreamweaver, HTML, Microsoft Office (Word, Excel, Access, Powerpoint), Microsoft Visio, Microsoft Project, HP Business Tools (Sales Builder Windows – Configurator)
Personal Information
- Height: 165 cm
- Weight: 65 kg
- Gender: Male
- Nationality: Indonesian
- Marital Status: Married
- Religion: Buddhist
Languages
English
Intermediate (B1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Major Account Manager – Banking Financial Services Industry
PT. Fortinet Security Indonesia
11.2023 - Current
Enterprise Account Manager – Financial Services Industry
PT. Hewlett Packard Enterprise Indonesia
04.2016 - 09.2023
Business Manager - Financial Services Industry
PT. Berca Hardayaperkasa
06.2012 - 03.2016
Account Manager - Financial Services Industry
PT. Berca Hardayaperkasa
02.2008 - 05.2012
Management Trainee
PT. Bank Danamon Indonesia
08.2007 - 11.2007
Financial Entrepreneur
PT. AIA Financial
04.2007 - 08.2007
Degree – S.Kom - Information System
Bina Nusantara University
01.2003 - 01.2007