Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Rosio Hernandez-Gomez

Roberts

Summary

Highly efficient crew member well established in fast-paced and challenging environments. Eager to learn with an aptitude for applying new knowledge with skill and efficiency.

Recent graduate with foundational knowledge in medical administrative assistance and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start a career and make meaningful contributions with commitment and drive.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Crew Member

McDonald's
07.2022 - Current


  • Prepared products following restaurant, health, and safety standards and procedures.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Worked well with teammates and accepted coaching from management team.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Trained new team members on procedures, customer service, and sales techniques.

Dietary Aide

Gables of Ammon Assisted Living
04.2021 - 05.2022
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Followed all food safety regulations while preparing meals for patients.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Observed diners to respond to additional requests and determine when meal completed.

Busser/Hostess

Fuji Japanese Steakhouse
08.2020 - 03.2021
  • Clean tables, grills, the bathrooms, and kitchen
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Trained new staff in bussing and cleaning procedures.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

Associate of Science - Healthcare Administration

Colorado Technical University
Colorado Springs, CO
06-2025

Skills

  • Cash register
  • Microsoft Word
  • Problem management
  • Microsoft Powerpoint
  • Organizational skills
  • Customer service
  • Medical terminology
  • Bilingual
  • Computer skills
  • Phone etiquette
  • Communication skills
  • Patient care
  • Bookkeeping
  • Cash handling
  • Busser
  • EMR systems
  • Dietary Aide Experience
  • Google Suite
  • Hospitality
  • Customer support
  • Basic math
  • Cashiering
  • Front desk
  • Caregiving
  • EHR systems
  • Kitchen Experience
  • Accounting
  • Teaching
  • ServiceNow
  • Food service
  • Typing
  • Time management
  • Serving Experience
  • Microsoft Windows
  • Tutoring
  • Microsoft Excel
  • Cooking

Certification

  • Food Handler, 08/01/21, Present
  • Driver's License, 08/01/22, 06/01/25

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Crew Member

McDonald's
07.2022 - Current

Dietary Aide

Gables of Ammon Assisted Living
04.2021 - 05.2022

Busser/Hostess

Fuji Japanese Steakhouse
08.2020 - 03.2021

Associate of Science - Healthcare Administration

Colorado Technical University

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Rosio Hernandez-Gomez