Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roy Bowne

Idaho Falls

Summary

High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

19
19
years of professional experience

Work History

Server

A. St Soup Market
Idaho Falls
10.2023 - Current

-Provided exceptional customer service in a fast-paced restaurant.

  • Processed To-go orders and answered phones, ensuring efficient service and communication.
  • Coordinated with kitchen staff to ensure timely food preparation and delivery, contributing to overall dining experience.

Customer Service Rep

Sparklight
Idaho Falls
01.2007 - 04.2025
  • Resolved customer complaints by identifying issues and offering suitable solutions.
  • Managed account updates and ensured accurate information in the system.
  • Handled high-volume calls while maintaining professionalism and patience.
  • Educated customers about services, promotions, and billing processes clearly.
  • Trained new hires on company policies and customer service best practices effectively.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Education

Some College (No Degree) - Physical Therapy

Idaho State University
Idaho Falls, ID

Skills

  • Customer service
  • Food safety
  • Point of sale
  • Menus knowledge
  • Time management
  • Cash handling
  • Problem solving
  • Attention to detail
  • Effective communication
  • Bill computation
  • Exceptional customer service

Timeline

Server

A. St Soup Market
10.2023 - Current

Customer Service Rep

Sparklight
01.2007 - 04.2025

Some College (No Degree) - Physical Therapy

Idaho State University
Roy Bowne