Roy Chandra, SE, CHCM
Pekanbaru
Summary
HRGA with over 10 years of comprehensive experience in Human Resources and General Affairs, supported by Certified Human Capital Manager (CHCM) certification. Proven expertise in HR strategy development, HRIS implementation and optimization, industrial relations, talent management, compensation & benefits, performance management, and HR compliance.
Highly experienced in leading HR digital transformation through end-to-end HRIS project management, including business process mapping, vendor coordination, system implementation, user training, and data analytics. Strong capability in aligning HR policies and GA operations with business objectives, ensuring regulatory compliance, operational efficiency, and sustainable workforce performance.
Recognized as a strategic HR partner with strong leadership, analytical, and stakeholder management skills, capable of supporting organizational growth and change initiatives across multi-location operations.
Overview
16
16
years of professional experience
9
9
Certifications
2
2
Languages
Work History
IR & HR Ops Lead
PT. Digital Sawit Pro
07.2025 - 11.2025
- IR & HR Ops Lead
- Vehicle Management
- Building Management
- Vendor & Outsource Management
- HRIS Management
- Ticketing Management
- Mess Management
- Training
- Vendor & Outsource Management
- HR Policy & SOP Development
- Employee Engagement & Culture
- Recruitment
Manajer / Co Owner
Momoyo (Cabang Sukajadi ; Pangkalan Kerinci ; Marpoyan ; Kasikan ; Bangun Jaya)
07.2023 - 07.2025
- Manajer / Co Owner
- Operasional Outlet
- Sourcing
Supervisor HRBP & Compensation Benefit
PT. Semunai Sawit Perkasa (Wilian Perkasa Group)
11.2021 - 07.2023
- Supervisor HRBP & Compensation Benefit
- Payroll All Employee Level
- BPJS Ketenagakerjaan
- BPJS Kesehatan
- Compensation & Benefit All Level
- PPh21 and Rekonsiliation
- PPh Final
- HR Policy & SOP Development
- Recruitment Monitoring
- Training
- Employee Engagement & Culture
- HR Analytics & Reporting
- Industrial Relations & Labor Law
- HRIS Monitoring
- HRIS Project Lead
- HR Audit
- Employee Agreement
Marketing Sourcing & Trading
PT. Mitra Agrinusa Sentosa
06.2021 - 11.2021
- Marketing Sourcing & Trading
- Local & Export Administrator
- Contract Agreement
- Sourcing Resources
- Surveyor
Assistant Supervisor HR-Payroll-Recruitment
PT. Surya Palma Sejahtera (Wilian Perkasa Group)
03.2020 - 06.2021
- Assistant Supervisor HR-Payroll-Recruitment
- Compensation & Benefit Employee Assistant to Director Level
- Payroll Monitoring
- HRIS Project Lead & Monitoring
- HRIS Trainer
- Recruitment
- Tax Reporting & Reconciliation
- HR Budgeting
- SOP Development
Recruitment-Payroll-Benefit Non Staff
PT. Hasil Karya Bumisejati
07.2015 - 06.2019
- Recruitment-Payroll-Benefit Non Staff (Riau Mainland ; West Sumatra)
- Recruitment level Non-Staff (Palm Oil Mill)
- Employee Agreement
- BPJS Ketenagakerjaan
- BPJS Kesehaatan
- HRIS Monitoring
- HRIS Trainer
- Trainer for New Joiner
- HR Budgeting Monitoring (Head Count ; Payroll ; Overtime)
Logistic and Parts Analyst
PT. Probesco Disatama Pekanbaru
11.2014 - 07.2015
- Logistic and Parts Analyst
- Analyze logistics and spare parts data to ensure optimal inventory levels.
- Monitor parts availability, stock movement, and replenishment planning.
- Coordinate with logistics, warehouse, and suppliers to ensure timely delivery.
- Coordinate with suppliers in China, Europe, and local suppliers to ensure the availability of spare parts.
- Prepare reports on inventory turnover, lead time, and logistics performance.
- Identify inefficiencies and recommend improvements in logistics and parts management.
- Ensure accuracy of parts data in the system and compliance with procedures.
- Warehouse Auditor.
Area Sales Supervisor ; Marketing Data Analyst
PT. Capella Dinamik Nusantara Pekanbaru
04.2011 - 10.2014
- Area Sales Supervisor (Pelalawan ; Inhu ; Inhil)
- Coordinate with leasing partners and outlets within the assigned coverage area.
- Coordinate with relevant stakeholders to ensure effective execution of showroom events and programs.
- Marketing Data Analyst / Processor (Riau Mainland)
- Responsible for providing market share data and analysis for competitors and the company’s own brand.
- Coordinate with the logistics team and Marketing Manager to ensure stock availability.
- Provide operational support for events organized by the promotion team
Bank Teller ; Marketing ; Back Office
PT. Bank Mestika Dharma Pekanbaru
Pekanbaru, Riau
01.2010 - 03.2011
- Bank Teller
- Handle daily customer transactions including cash deposits, withdrawals, transfers, and bill payments.
- Provide accurate and efficient banking services in accordance with bank policies and procedures.
- Verify customer identities and transaction documents to ensure compliance with banking regulations.
- Balance cash drawers and reconcile daily transactions at the end of each business day.
- Ensure compliance with internal controls.
- Maintain confidentiality of customer information at all times.
- Identify and report suspicious transactions to the supervisor.
- Deliver excellent customer service and handle customer complaints professionally.
- Marketing Lending
- Acquire new lending customers and maintain relationships with existing borrowers.
- Conduct initial credit analysis by collecting and verifying customer data and documents.
- Coordinate with credit, risk, and operations teams to process loan applications.
- Ensure compliance with internal credit policies and banking regulations.
- Prepare lending reports and portfolio performance updates.
- Identify potential risks and report early warning signs of non-performing loans.
- Back Office
- Process and verify banking transactions and documentation accurately and timely.
- Handle administrative support for front office and operational units.
- Perform data entry and maintain customer and transaction records in the banking system.
- Reconcile daily transactions and prepare operational reports.
- Ensure compliance with internal procedures, banking regulations, and audit requirements.
- Support loan administration, account opening, and settlement processes.
- Coordinate with internal departments to resolve operational issues.
- Maintain confidentiality and security of banking data and documents.
Education
Bachelor of Science - Managerial Economics
STIE Pelita Indonesia Pekanbaru
Pekanbaru 04.2001 -
Associate of Science - Computer Science
Stephen Komputer Pekanbaru
Pekanbaru 04.2001 -
High School Diploma -
SMA Kristen Kalam Kudus Pekanbaru
Pekanbaru 04.2001 -
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SMP Kristen Kalam Kudus Pekanbaru
Pekanbaru01.2006
SD Kristen Kalam Kudus Pekanbaru
Pekanbaru01.2003
Skills
MS office
Additional Information
HRGA Manager with over 10 years of comprehensive experience in Human Resources and General Affairs, supported by Certified Human Capital Manager (CHCM) certification. Proven expertise in HR strategy development, HRIS implementation and optimization, industrial relations, talent management, compensation & benefits, performance management, and HR compliance.
Highly experienced in leading HR digital transformation through end-to-end HRIS project management, including business process mapping, vendor coordination, system implementation, user training, and data analytics. Strong capability in aligning HR policies and GA operations with business objectives, ensuring regulatory compliance, operational efficiency, and sustainable workforce performance.
Recognized as a strategic HR partner with strong leadership, analytical, and stakeholder management skills, capable of supporting organizational growth and change initiatives across multi-location operations.
Certification
Certified Human Resource Manager (CHCM)
Timeline
Certified Human Resource Manager (CHCM)
12-2025
From HR Practitioner to HR Certified
11-2025
Kerja Aman, Karier Nyaman, Ngobrol Santai Soal K3 & Peningkatan Kopetensi
11-2025
Small Steps, Big Impact : Growing in HR
09-2025
IR & HR Ops Lead
PT. Digital Sawit Pro
07.2025 - 11.2025
English For Basic
06-2025
Manajer / Co Owner
Momoyo (Cabang Sukajadi ; Pangkalan Kerinci ; Marpoyan ; Kasikan ; Bangun Jaya)
07.2023 - 07.2025
How to Deal With Difficult People at Work
04-2023
Payroll Management
04-2023
Basics Human Resources
01-2023
Supervisor HRBP & Compensation Benefit
PT. Semunai Sawit Perkasa (Wilian Perkasa Group)
11.2021 - 07.2023
Marketing Sourcing & Trading
PT. Mitra Agrinusa Sentosa
06.2021 - 11.2021
Assistant Supervisor HR-Payroll-Recruitment
PT. Surya Palma Sejahtera (Wilian Perkasa Group)
03.2020 - 06.2021
Recruitment-Payroll-Benefit Non Staff
PT. Hasil Karya Bumisejati
07.2015 - 06.2019
Logistic and Parts Analyst
PT. Probesco Disatama Pekanbaru
11.2014 - 07.2015
Area Sales Supervisor ; Marketing Data Analyst
PT. Capella Dinamik Nusantara Pekanbaru
04.2011 - 10.2014
Ilmu Komputer
10-2010
Bank Teller ; Marketing ; Back Office
PT. Bank Mestika Dharma Pekanbaru
01.2010 - 03.2011
Bachelor of Science - Managerial Economics
STIE Pelita Indonesia Pekanbaru
04.2001 -
Associate of Science - Computer Science
Stephen Komputer Pekanbaru
04.2001 -
High School Diploma -
SMA Kristen Kalam Kudus Pekanbaru
04.2001 -
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SMP Kristen Kalam Kudus Pekanbaru
SD Kristen Kalam Kudus Pekanbaru