Rudianto ST
General Manager
Jakarta
Summary
A dynamic professional and responsible leader with a proven record of building relationship and success in improving the sales & general operation of a company. Results-driven and analytical problem-solver with talents for team building as well as excellent customer relations aptitude and productivity increase using Social CRM. Highly adaptable with multiple experiences in property management, oil & gas, building construction & supplies and start-ups industries.
Work History
General Manager
RoomMe
Jakarta
2021 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Implemented operational strategies and effectively optimize sales and marketing divisions performances utilizing CRM.
- Analyzed market trends and competitor activities to create competitive advantages.
- Develop strategies to increase sales as proven in obtaining the highest generated revenue of 4.5 Billion Rupiah in April 2021.
- Formulated policies and procedures to streamline operations by more than 20% during 2020-2021 period.
- Maintained Occupancy Rate of minimum 80% during April - September 2021.
Head of Relationship Management
RoomMe
2019 - 2021
- Coordinated the daily operation for customer service, owner and vendor relation divisions.
- Implemented customer service policies and procedures for consistent performance standards.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Evaluated Property Owner needs and feedback to drive product and service improvements.
Sales Administration Manager
RoomMe
Jakarta
2018 - 2019
- Exceeded sales targets of minimum 10% increase of the revenue generated from the previous month through effective sales strategy and business planning.
- Directed sales support staff in administrative tasks.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Implemented systems and procedures to increase sales.
Business Development Manager
PT. Bintang Artha Cemerlang
Jakarta
2017 - 2018
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Negotiated and closed distributorship agreements with Tarkett Carpet and Armstrong Flooring.
Sales Manager
PT. Super Exa Graha
Jakarta
2014 - 2017
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Met with clients, delivering presentations, and educating on product and offerings.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
Sales Engineer
PT. Drilling Rigs International
Jakarta
2005 - 2014
- Updated accounts and maintained long-term relationships with clients.
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
- Designed and delivered product training for clients.
- Delivered technical sales presentations to prospects and presented benefits and value of products.
Site Supervisor
PT. Fajar Gelora Inti
Jakarta
2003 - 2005
- Liaised with subcontractors regarding work progress.
- Oversaw personnel safety and efforts at work site.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
Education
Bachelor of Civil Engineering -
1998 - 2003
Foundation Course -
1997 - 1997
GCE O Level -
1993 - 1996
Skills
Business DevelopmentCommunication SkillsProblem SolvingBusiness OperationNegotiationTeam ManagementMicrosoft OfficeCritical ThinkingSales Strategy
Analytical and Critical Thinking
Performance improvement
Certification
Fintech Foundation Program 10x1000,Tech for Inclusion, Antchain
Timeline
Proptech Program, Reach Australia
08-2022
Fintech Foundation Program 10x1000,Tech for Inclusion, Antchain
07-2021
General Manager - RoomMe
2021 - Current
Head of Relationship Management - RoomMe
2019 - 2021
Sales Administration Manager - RoomMe
2018 - 2019
Business Development Manager - PT. Bintang Artha Cemerlang
2017 - 2018
Sales Manager - PT. Super Exa Graha
2014 - 2017
Sales Engineer - PT. Drilling Rigs International
2005 - 2014
Site Supervisor - PT. Fajar Gelora Inti
2003 - 2005
Tarumanagara University - Bachelor of Civil Engineering,
1998 - 2003
Canning College - Foundation Course,
1997 - 1997
Bukit Merah Secondary School - GCE O Level,
1993 - 1996