Rudianto ST
General Manager
Jakarta
Summary
A dynamic professional and responsible leader with a proven record of building relationship and success in improving the sales & general operation of a company. Results-driven and analytical problem-solver with talents for team building as well as excellent customer relations aptitude and productivity increase using Social CRM. Highly adaptable with multiple experiences in property management, oil & gas, building construction & supplies and start-ups industries.
Work History
General Manager
RoomMe
Jakarta
2021 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Implemented operational strategies and effectively optimize sales and marketing divisions performances utilizing CRM.
- Analyzed market trends and competitor activities to create competitive advantages.
- Develop strategies to increase sales as proven in obtaining the highest generated revenue of 4.5 Billion Rupiah in April 2021.
- Formulated policies and procedures to streamline operations by more than 20% during 2020-2021 period.
- Maintained Occupancy Rate of minimum 80% during April - September 2021.
Head of Relationship Management
RoomMe
2019 - 2021
- Coordinated the daily operation for customer service, owner and vendor relation divisions.
- Implemented customer service policies and procedures for consistent performance standards.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Evaluated Property Owner needs and feedback to drive product and service improvements.
Sales Administration Manager
RoomMe
Jakarta
2018 - 2019
- Exceeded sales targets of minimum 10% increase of the revenue generated from the previous month through effective sales strategy and business planning.
- Directed sales support staff in administrative tasks.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Implemented systems and procedures to increase sales.
Business Development Manager
PT. Bintang Artha Cemerlang
Jakarta
2017 - 2018
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Negotiated and closed distributorship agreements with Tarkett Carpet and Armstrong Flooring.
Sales Manager
PT. Super Exa Graha
Jakarta
2014 - 2017
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Met with clients, delivering presentations, and educating on product and offerings.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
Sales Engineer
PT. Drilling Rigs International
Jakarta
2005 - 2014
- Updated accounts and maintained long-term relationships with clients.
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
- Designed and delivered product training for clients.
- Delivered technical sales presentations to prospects and presented benefits and value of products.
Site Supervisor
PT. Fajar Gelora Inti
Jakarta
2003 - 2005
- Liaised with subcontractors regarding work progress.
- Oversaw personnel safety and efforts at work site.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
Education
Bachelor of Civil Engineering -
1998 - 2003
Foundation Course -
1997 - 1997
GCE O Level -
1993 - 1996
Skills
Business Developmentundefined
Certification
Fintech Foundation Program 10x1000,Tech for Inclusion, Antchain
Timeline
Proptech Program, Reach Australia
08-2022
Fintech Foundation Program 10x1000,Tech for Inclusion, Antchain
07-2021
General Manager - RoomMe
2021 - Current
Head of Relationship Management - RoomMe
2019 - 2021
Sales Administration Manager - RoomMe
2018 - 2019
Business Development Manager - PT. Bintang Artha Cemerlang
2017 - 2018
Sales Manager - PT. Super Exa Graha
2014 - 2017
Sales Engineer - PT. Drilling Rigs International
2005 - 2014
Site Supervisor - PT. Fajar Gelora Inti
2003 - 2005
Tarumanagara University - Bachelor of Civil Engineering,
1998 - 2003
Canning College - Foundation Course,
1997 - 1997
Bukit Merah Secondary School - GCE O Level,
1993 - 1996
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