Summary
Overview
Work History
Education
Skills
Work Availability
Languages
Software
Interests
Quote
Work Preference
Account Coverage
Timeline
OperationsManager
Rudona Umarela

Rudona Umarela

Key Account Manager
Tangerang Selatan

Summary

Accomplished Key Account Manager with a proven track record at Crayon Indonesia, enhancing client relationships and driving revenue growth through strategic account management and business development. Expert in analyzing sales trends and mentoring teams, resulting in increased profitability and professional growth. Skilled in client relationship building and key account management.

Overview

14
14
years of professional experience
5
5
years of post-secondary education

Work History

Key Account Manager

PT. Krayon Konsultan Indo (Crayon Indonesia)
Jakarta, Jakarta
01.2022 - Current
  • Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
  • Analyzed sales and customer data to identify trends and opportunities for increased profitability.
  • Achieve the target about 1.8 Million USD for Software and 1.8 Million USD for Services in 2024.

Business Development Manager

PT. Softwareone Indonesia
02.2020 - 12.2021
  • Generated new business with marketing initiatives and strategic plans.
  • Reached out to potential customers via telephone, email, and in-person inquiries.

Senior Account Manager

PT. Mastersystem Infotama, Tbk
Jakarta, Jakarta
03.2014 - 01.2020
  • Increased revenue for the company through strategic upselling and cross-selling initiatives.
  • Mentored junior account managers, fostering their professional growth and skills development within the company.

Business Consultant

PT. Astra Graphia Information Technology
Jakarta, Jakarta
12.2010 - 02.2014
  • Enhanced team productivity by providing guidance on effective time management and prioritization techniques.
  • Evaluated existing business models, identifying areas of improvement to increase revenue generation potential.

Education

Bachelor of Science - Geomatic Engineeering

Institut Teknologi Sepuluh Nopember
Surabaya, Indonesia
07.2005 - 09.2010

Skills

Key account management

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

Indonesian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Javanese
Bilingual or Proficient (C2)

Software

Microsoft 365

Microsoft Dynamics 365

Interests

Camping

Travelling

Quote

Do your best and let God do the rest
Ben Carson

Work Preference

Work Type

Full Time

Work Location

Hybrid

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefitsWork from home optionPersonal development programsFlexible work hours

Account Coverage

Education Customer:

1. Kementerian Pendidikan, Kebudayaan Riset, dan Teknologi

a. Kementerian Pendidikan Dasar dan Menengah (Kemendikdasmen) - Win Server DC & SQL Server Enterprise, M365 A3, M365 Copilot

b. Kementerian Pendidikan Tinggi, Sains dan Teknologi (Kemendikti Saintek) - Win Server DC & SQL Server Enterprise
2. Telkom University -  EES for M365 A3 (1.765 Seats), EA Azure

3. Yayasan Pendidikan Telkom - EES for M365 A3 (270 Seats)

4. Universitas Brawijaya- EES for M365 A3 (2.400 Seats)

5. Binus University- EES for M365 A3 (1.000 Seats), Perpetual Microsoft License

Stated Owned Enterprise (SOE) Customer:

1. BPJS Kesehatan

2. Waskita Group

3. Lembaga Pembiayaan Ekspor Indonesia (Indonesia Eximbank)

4. Aneka Tambang (Antam)

Other Customer:

1. Centratama Group

2. Dynapack Asia

3. Indonesia Comnets Plus

4. New Priok Container Terminal One

5. Integrasi Transit Jakarta

6. Kompas Cyber Media

7. MRT Jakarta

8. REA Kaltim Plantations

9. Siloam Hospital

10. Xapiens Teknologi Indonesia

Timeline

Key Account Manager

PT. Krayon Konsultan Indo (Crayon Indonesia)
01.2022 - Current

Business Development Manager

PT. Softwareone Indonesia
02.2020 - 12.2021

Senior Account Manager

PT. Mastersystem Infotama, Tbk
03.2014 - 01.2020

Business Consultant

PT. Astra Graphia Information Technology
12.2010 - 02.2014

Bachelor of Science - Geomatic Engineeering

Institut Teknologi Sepuluh Nopember
07.2005 - 09.2010
Rudona UmarelaKey Account Manager