Summary
Overview
Work History
Education
Skills
Languages
Certificates And Courses
Additional Information
Software
Work Availability
Timeline
Rustika Sihaloho

Rustika Sihaloho

DKI Jakarta

Summary

Result-driven sales and business development representative with over 14+ years of experience in sales, business development, management strategy, training, and coaching in financial services especially in Life Insurance, and Insurtech. Proven record of leveraging strategy and sales tools to drive sales with growth revenue by 30% to 50 % in a year. Developed critical skills in a high-paced sales environment, focusing on leadership and strategic planning. Skilled in market analysis and client relationship management, with proven ability to drive growth and achieve targets. Seeking to transition into a new field, leveraging these transferable skills to make a significant impact.

Overview

15
15
years of professional experience

Work History

Head of Sales and Development

PT Asuransi Simas Jiwa
09.2023 - 09.2024
  • Analyzed market trends to identify new opportunities for business expansion and growth, especially areas in West Indonesia.
  • Approach and recruit new business partners / independent agents / third-party network and foster relationships, achieved 8 new agency leaders and 3 new GA / new office.
  • Drive, and manage team sales to up revenue growth through strategic planning and performance analysis.
  • Presented business opportunities and business gatherings ( seminar group selling) to up premiums).
  • Conduct engaging and interactive training and coaching for business partners and ongoing leaders, develop and ensure they sell products, and then achieve targets and secure renewals.
  • Trained and coached sales team members on best practices for customer service and sales techniques.
  • Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
  • Coordinated with other departments to provide smooth execution of sales initiatives.

Regional Sales and Deployment

Igloo Insurtech
10.2022 - 05.2023
  • Create new compensation and structure for business partners. Established successful partnerships with external stakeholders that resulted in mutually beneficial business outcomes.
  • Recruit and manage more than 100 independent agents, agency partners, and third-party networks and ensure all had training; product knowledge, and how to use the apps effectively.
  • Drive and monitor business partners to achieve the targets, from zero achieved 30% GWP with products; General Insurance; Vehicle insurance, property insurance, travel insurance, and PA / term life by digital apps.
  • Expanded market share by identifying and targeting high-potential territories for sales growth.
  • Led a team of talented sales professionals, providing mentorship and support to achieve individual and group goals.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.

Sr.Business Development

PT. AJ.Adisarana Wanartha
03.2018 - 10.2022
  • Enhance account and nurture business partners in East Indonesia and provide training products knowledge, and soft skills
  • Analyze the market and implement comprehensive sales strategies and campaigns to drive revenue growth
  • Lead and collaborate with trainers, leaders, and agents and grow revenue by 80% premiums in a year
  • Approach and present business opportunities and executive group seminar selling
  • Drive, coach, and monitor achievements, activities, contests, and regular meetings

Regional Sales Manager

PT. Cigna Insurance
03.2017 - 03.2018
  • Build strong relationships with partnerships and ensure the team sales achieve the targets
  • Screening, and monitoring the recruitment process for the area sales manager and financial consultant, ensuring all following processes onboard and attended the training
  • Drive 4 area sales managers and 37 financial consultants to increase Annual Premium Equivalent ( APE ) and achieve Rp 12 Bio
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.

District Manager

Hanwha Life Insurance
05.2014 - 01.2016
  • Recruited and managed agency partnerships ( leaders and agents ) in the Central Java area and provided training
  • Presented business opportunities and seminar group selling
  • Drive, coach, and monitor achievements, activities, and contests, and regularly meet
  • Conduct engaging and interactive trainings ; product knowledge, soft skills
  • Achieved consistent revenue growth by identifying new business opportunities and expanding.
  • Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.

Agency Development Specialist

Sinarmas MSIG Life
05.2011 - 05.2014
  • Identify and expand new business areas in West Indonesia ( Central Java )
  • Created a business plan and implemented to achieve annual targets
  • Expansion of new general agency/agency office in Central Java ( achieved 3 new offices in a year )
  • Recruiting new agency partners / Independent agents ( Achieved more than 100 new agents) and ensuring new partners follow processes onboard and attend the training and lead team sales to achieve the target of premiums and cases of policyholders
  • Present Business Opportunity to partnership and seminar group selling to customers
  • Designed, planned, organized and directed orientation and training program for agency partnerships.

Sales Manager

Sinarmas MSIG Life
04.2009 - 05.2011
  • Direct selling products life insurance to customers
  • Recruit agents
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Built long-lasting client relationships through excellent customer service and consistent followups.

Education

Bachelor of Law -

University of Wijayakusuma, Purwokerto
02-2011

GPA: 3.67

Skills

  • Strategic Planning and Execution
  • Sales Coaching
  • Business Development
  • Leadership
  • Relationship building
  • Key account growth
  • Problem-Solving
  • Time Management
  • Sales operations
  • Training and development
  • Critical Thinking

Languages

Bahasa Indonesia
Proficient
C2
English
Intermediate
B1
Javanese
Advanced
C1
Bataknese
Advanced
C1

Certificates And Courses

  • Certified Professional Risk Management Officer by Portman College - Malaysia.
  • Certified Master of Business Innovation by Open College Future Leaders.
  • Professional Coach Certification Program by ACSTH 'International Coach Federation'.
  • Certified Negotiator Skills by PT Education Inspirator Indonesia.
  • Leadership Exploration and Development by Hingdranata Nikolay - NLP Indonesia.
  • Trainers Development Program by Dale Carnegie Training & Associates Inc.

Additional Information

Providing Public Speaking and Persuasive Training Online for adults and teenagers.

Software

MsExcel, Ms PowerPoint, MsWords, Google Workspace SalesForce, Chat GPT, Canva, Adobe

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Head of Sales and Development - PT Asuransi Simas Jiwa
09.2023 - 09.2024
Regional Sales and Deployment - Igloo Insurtech
10.2022 - 05.2023
Sr.Business Development - PT. AJ.Adisarana Wanartha
03.2018 - 10.2022
Regional Sales Manager - PT. Cigna Insurance
03.2017 - 03.2018
District Manager - Hanwha Life Insurance
05.2014 - 01.2016
Agency Development Specialist - Sinarmas MSIG Life
05.2011 - 05.2014
Sales Manager - Sinarmas MSIG Life
04.2009 - 05.2011
University of Wijayakusuma - Bachelor of Law,
Rustika Sihaloho