Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ruth Erita Situmorang

Ruth Erita Situmorang

Executive Secretary
Jakarta

Summary

Dynamic and results-oriented professional with extensive experience in office administration and event coordination, notably at PT Spirax-Sarco Indonesia. Excelled in travel arrangements and meeting coordination, enhancing team productivity and efficiency. Skilled in fostering strong relationships and adept at multitasking, demonstrated adaptability and interpersonal skills, significantly improving workplace communication and collaboration.

Friendly and organized individual with excellent communication and multitasking abilities. Possesses strong administrative skills and solid understanding of office software and procedures, coupled with detail-oriented approach to managing schedules and correspondence. Committed to enhancing office efficiency and supporting executive teams with precision and reliability.

Overview

24
24
years of professional experience

Work History

Executive Secretary

PT Spirax-Sarco Indonesia
02.2012 - Current
  • Organized and updated schedules for executives.
  • Coordinated travel arrangements and bookings for executive staff.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Handled confidential information in professional manner.
  • Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
  • Coordinated successful meetings and events by meticulously planning agendas, logistics, and materials.
  • Improved internal communication by creating informative reports, presentations, and memos for executives and team members.
  • Facilitated smooth travel arrangements for executives, ensuring seamless itineraries and accommodations.
  • Optimized time management for executives through skilled coordination of tasks and priorities.
  • Demonstrated flexibility adapting quickly when new tasks or responsibilities arose, maintaining a high level of performance under pressure.
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Enhanced overall office efficiency with proactive problem-solving skills applied to daily challenges or unexpected situations.
  • Collaborated with various departments to develop cohesive strategies for achieving organizational goals.
  • Developed and implemented office policies and procedures to facilitate smooth workflow.
  • Boosted morale within teams by fostering a positive work environment with open lines of communication.
  • Addressed employee grievances with empathy and efficiency, fostering supportive workplace culture.
  • Collaborated with managers to identify and address employee relations issues.
  • Managed daily operations, maintaining a well-organized and functional working environment for all staff members.
  • Coordinated team meetings and events to foster collaboration and improve communication among departments.
  • Supported executive leadership by managing schedules, coordinating travel arrangements, and preparing meeting materials as needed.
  • Established effective communication channels between staff members, resulting in a more cohesive work environment.
  • Handled confidential information discreetly which established trust among staff members.

General Affair & Office Management

PT DealKeren
10.2011 - 01.2012
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Secretary and Administrative Officer

PT Energy Logistics
02.2006 - 09.2011
  • Negotiated favorable payment terms with suppliers, resulting in improved cash flow management for the company.
  • Evaluated potential suppliers based on their ability to meet delivery deadlines, product quality standards, and pricing competitiveness.
  • Enhanced supplier relationships by conducting regular performance evaluations and providing constructive feedback.
  • Managed vendor purchase order dispatch, delivery, and invoicing to set contractual guidelines and maintain budgetary regulations.
  • Maintained inventory of office supplies and placed orders.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Secretary to Construction Manager

PT Citas Otis Elevator
07.2005 - 12.2005
  • Maintained daily report documents, memos and invoices.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Established administrative work procedures to track staff's daily tasks.

Receptionist Administrator

PT ITOCHU CORPORATION
07.2004 - 06.2005
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
  • Acted as first point of contact and set appointments for prospective clients.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
  • Oversaw office equipment maintenance to support continuous and uninterrupted operations.
  • Increased office security by updating visitor check-in procedures and protocols.
  • Monitored front areas so that questions could be promptly addressed.
  • Improved office operations by automating client correspondence, record tracking and data communications.

Receptionist

PT Mistui Indonesia
01.2003 - 06.2004
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Corresponded with clients through email, telephone, or postal mail.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Enhanced visitor experience by providing detailed information and assistance as needed.
  • Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.

Secretary

CV Citra Media Promotion
09.2001 - 12.2002
  • Maintained daily report documents, memos and invoices.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

Education

GED -

Tarakanita School of Communication And Secretarial
Jakarta, Indonesia
04.2001 -

Skills

Travel coordination

Timeline

Executive Secretary

PT Spirax-Sarco Indonesia
02.2012 - Current

General Affair & Office Management

PT DealKeren
10.2011 - 01.2012

Secretary and Administrative Officer

PT Energy Logistics
02.2006 - 09.2011

Secretary to Construction Manager

PT Citas Otis Elevator
07.2005 - 12.2005

Receptionist Administrator

PT ITOCHU CORPORATION
07.2004 - 06.2005

Receptionist

PT Mistui Indonesia
01.2003 - 06.2004

Secretary

CV Citra Media Promotion
09.2001 - 12.2002

GED -

Tarakanita School of Communication And Secretarial
04.2001 -

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Ruth Erita SitumorangExecutive Secretary