RYAN CHANDRA
SENIOR ACCOUNT EXECUTIVE
Jakarta
Summary
Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Experienced with strategic account management to enhance client relationships and drive revenue growth. Utilizes innovative sales techniques to close high-impact deals and meet organizational goals. Track record of effective communication and negotiation, ensuring long-term client satisfaction.
Overview
13
13
years of professional experience
2
2
Languages
Work History
Account Executive
Asuransi Astra
01.2018 - Current
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
Account Officer
PT. MitraComm Ekasarana
02.2017 - 12.2017
- Managed accounts payable and receivable, ensuring prompt payment and accurate recordkeeping.
- Developed strong relationships with clients by promptly addressing inquiries or concerns related to their accounts.
- Responded to requests for information and resolved issues quickly.
- Effectively communicated complex financial information to non-financial personnel within the organization, fostering improved understanding of key performance indicators and overall company health.
Credit Analyst
Bank BJB
07.2012 - 07.2016
- Assessed credit risk and analyzed financial statements.
- Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
- Analyzed credit scores to determine borrowers' creditworthiness.
- Attended credit-related training and conferences to stay informed about industry trends and developments.
Administrative Clerk
Sinarmas Insurance
02.2012 - 05.2012
- Managed multiple tasks simultaneously while prioritizing deadlines to ensure smooth operations within the insurance department.
- Supported underwriting team by gathering relevant information, conducting risk assessments, and providing accurate data entry.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Education
Associate of Science - Computer Science
Gunadarma University
Depok, Indonesia 04.2001 -
High School Diploma -
SMA N 35
Jakarta, Indonesia 04.2001 -
Skills
Strong relationships
Analytical thinking
Customer relationship management
Client relationship building
Written and verbal communication
Data analysis
Relationship building and management
Customer relations
Negotiation skills
Problem-solving aptitude
Timeline
Account Executive
Asuransi Astra
01.2018 - Current
Account Officer
PT. MitraComm Ekasarana
02.2017 - 12.2017
Credit Analyst
Bank BJB
07.2012 - 07.2016
Administrative Clerk
Sinarmas Insurance
02.2012 - 05.2012
Associate of Science - Computer Science
Gunadarma University
04.2001 -
High School Diploma -
SMA N 35
04.2001 -
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