Soleh Rifai
AVP Senior Relationship Manager
Depok
Summary
Dynamic Enterprise Banking Senior Relationship Manager with PT. Bank Negara Indonesia, skilled in sales management and relationship building. Consistently exceeded revenue targets through strategic account management and tailored financial solutions. Proven ability to mentor teams and enhance client satisfaction, leveraging strong negotiation skills to foster lasting partnerships.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Enterprise Banking Senior Relationship Manager
PT. Bank Negara Indonesia (Persero), Tbk.
05.2021 - Current
- Built trust with clients by maintaining confidentiality and handling sensitive information professionally at all times.
- Planned and attended meetings with clients to cultivate and grow partnerships and opportunities.
- Developed customized financial strategies for clients by thoroughly analyzing their current situations, goals, and risk tolerance levels.
- Consistently exceeded revenue targets through proactive account management and cross-selling of bank products and services.
- Gave exciting presentations to prospects and leads in effort to build business opportunities.
- Researched current trends to identify prospective customers and determine specific needs.
- Developed new banking relationships with business prospects.
- Negotiated favorable terms for clients by leveraging strong relationships with product providers and underwriters.
- Ensured compliance with all relevant regulations by adhering to established policies and procedures in all aspects of the role.
MGR Senior Relationship Manager Menengah
PT. Bank Negara Indonesia (Persero), Tbk.
04.2017 - 05.2021
- Improved marketing to attract new customers and promote business.
- Worked with branch partners to maximize sales efforts to business customers and cross-sell other products and services.
- Planned and attended meetings with clients to cultivate and grow partnerships and opportunities.
- Developed customized financial strategies for clients by thoroughly analyzing their current situations, goals, and risk tolerance levels.
- Consistently exceeded revenue targets through proactive account management and cross-selling of bank products and services.
- Developed new banking relationships with business prospects.
- Worked closely with credit analysts to ensure timely and accurate processing of loan applications, maintaining client satisfaction throughout the process.
Small Business Relationship Manager
PT. Bank Negara Indonesia (Persero), Tbk.
03.2013 - 04.2017
- Managed a diverse portfolio of small business accounts, ensuring each client received personalized attention and support.
- Evaluated credit risk associated with potential small business borrowers, protecting bank assets while supporting local entrepreneurs.
- Increased client satisfaction by providing tailored financial solutions to support their business growth.
- Strengthened relationships with small business clients by conducting regular meetings and understanding their unique needs.
- Developed a comprehensive knowledge of banking products and services, enabling effective recommendations for clients.
- Assisted clients in navigating complex financial situations, guiding them towards long-term success.
- Identified new business opportunities through networking events and strategic partnerships within the local community.
- Collaborated with internal teams to streamline processes, leading to improved efficiency in serving small businesses.
Education
Bachelor of Science - Fisheries And Marine Science
Diponegoro University
Semarang 04.2001 -
Skills
Sales management
Business development
Public speaking
Customer interaction
Portfolio management
Process structuring
Business strategies
Relationship building
Client relationship management
Problem-solving
Teamwork and collaboration
Market research
Certification
Sertifikasi Manajemen Resiko Perbankan JK 5
Manajemen Resiko Perbankan JK 5
Studying 8 Competency Units, namely:
▪ Managing Legal Risk
▪ Managing Intra-Group Transaction Risk
▪ Managing Compliance Risk
▪ Managing Insurance Risk
▪ Managing Strategic Risk
▪ Analyzing MIS & IT Infrastructure Needs related to MR
▪ Managing Reputational Risk
▪ Conducting Stresstesting and Backtesting
Timeline
Sertifikasi Manajemen Resiko Perbankan JK 5
11-2024
Enterprise Banking Senior Relationship Manager
PT. Bank Negara Indonesia (Persero), Tbk.
05.2021 - Current
MGR Senior Relationship Manager Menengah
PT. Bank Negara Indonesia (Persero), Tbk.
04.2017 - 05.2021
Small Business Relationship Manager
PT. Bank Negara Indonesia (Persero), Tbk.
03.2013 - 04.2017
Bachelor of Science - Fisheries And Marine Science
Diponegoro University
04.2001 -
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