Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
14
14
years of professional experience
Work History
Supervisor
Clarvida
02.2013 - Current
12 years experience overseeing multiple Medicaid programs
Responsible for overseeing 15-20 staff members
Develop and implement training materials and quality measures to promote best practice
Develop and enforce policies to ensure compliance with state and federal laws
Devise and implement processes and procedures to streamline operations.
Maintain database systems to track and analyze operational data.
Evaluate utilization of weekly billing reports and processing payroll each week
Create and managed project plans, timelines and budgets.
Generate reports detailing findings and recommendations.
Evaluate staff performance and provided coaching to address inefficiencies.
Program Manager
Boise Rescue Mission
10.2011 - 01.2013
Managed and supervised administrative and daily program operations, complying with policies and regulations.
Ensured accuracy of Residential Management Database
Monitored program performance and outcomes for successful delivery of services.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Met with project stakeholders on regular basis to assess progress and make adjustments.
Education
Bachelor of Science - Political Science, American Government and Public Policy
Boise State University
Boise, ID
12.2010
Skills
Policy and procedure development
Policy enforcement
Public speaking
Documentation and reporting
Quality control
Budget Management
Payroll processing
Schedule development
Timeline
Supervisor
Clarvida
02.2013 - Current
Program Manager
Boise Rescue Mission
10.2011 - 01.2013
Bachelor of Science - Political Science, American Government and Public Policy