Sabrina Dunn
Nampa
Summary
Results-driven property manager with a proven track record in customer relationship management and effective communication. Skilled in conflict resolution and innovative problem-solving, consistently promoting high levels of customer satisfaction.
Overview
13
13
years of professional experience
3
3
Certifications
Work History
Property Manager
Dave Brown Cabins
French Lick
02.2020 - 11.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Utilized various software and tools to streamline processes and optimize performance.
- Operated a variety of machinery and tools safely and efficiently.
Quality Control Inspector
Pluto Corporation
French Lick
01.2013 - 07.2019
- Inspected incoming materials for quality and compliance with specifications.
- Conducted routine audits of production processes to ensure standards were met.
- Documented inspection results and reported discrepancies to management.
- Collaborated with production teams to address quality issues promptly.
- Assisted in developing and implementing quality control procedures.
- Utilized measurement tools to assess product dimensions and tolerances.
- Trained new employees on quality control techniques and safety protocols.
- Maintained clean and organized inspection areas for optimal workflow efficiency.
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Tested finished goods prior to shipment according to established protocols.
- Maintained records of all nonconforming products and completed corrective actions as required.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Trained new employees on proper use of test equipment and inspection techniques.
- Verified accuracy of product labels, including expiration dates and lot numbers.
- Communicated effectively with management regarding progress toward meeting quality objectives.
- Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable.
- Recommended improvement measures to production process to meet quality control standards.
- Used specialized tools to take precise measurements of various aspects of samples.
- Consulted with engineers to resolve quality, production, and efficiency problems.
- Ensured compliance with safety regulations by monitoring workers during the manufacturing process.
- Performed first article inspection on incoming raw materials.
- Analyzed data from process control systems to identify trends in product quality.
- Identified areas for improvement in existing processes, procedures, and equipment.
- Conducted root cause analysis investigations when issues arose with production processes or end-products.
- Participated in internal and external audits to ensure compliance with applicable regulations.
- Completed non-destructive tests and conducted continuous inspections.
- Developed corrective action plans based on findings from investigations and audits.
- Provided technical support to other departments regarding quality related topics and initiatives.
- Analyzed plans, specifications and blueprints to understand product requirements.
- Collaborated with cross-functional teams to resolve complex problems related to product design or manufacturing processes.
- Evaluated suppliers' performance against established criteria for quality assurance purposes.
- Assisted engineering department with design verification tests as needed.
- Ensured that all products met customer requirements prior to shipment.
- Notified supervisors or other relevant personnel of test or production issues.
- Marked materials with grade or acceptance status.
- Selected samples for use as test models.
- Oversaw disposal of products, materials and equipment not in compliance with tolerances, safety standards, or quality levels.
- Made adjustments to equipment or calibrated instruments to required tolerances.
- Learned new testing methods through continued education and research.
- Calibrated products to match design and operational specifications.
- Compared product and materials colors, shapes, textures and grades with predetermined templates.
- Noted changes during testing in project documentation.
- Repaired malfunctions, reassembled items, and performed final tests.
- Positioned components, parts or materials for testing.
- Read blueprints and manuals to determine test procedures or adjustment methods.
- Administered competency tests to determine engineers or operators are qualified to use equipment.
- Checked software programs for usability, functionality, and design issues.
Education
Indiana University Southeast
New Albany, INSkills
- Property management
- Customer relationship management
- Team collaboration
- Conflict resolution
- Maintenance coordination
- Quality assurance
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Valid Indiana Schaffer's driver's license Perfect Driving record
- Strategic planning
- Software utilization
- Preparing property agreements
- Property accountability
- Rent collection
- Preventive Maintenance
- Property inspections
- Staff management
- Leasing and sales
- Skilled multi-tasker
- Customer service-focused
- Maintenance scheduling
- Financial budgeting and reporting
- Multi-family property management
- Property tours and inspections
- Fair housing compliance
- Payment collection
- Lease administration
- Eviction notices
- Landscaping and grounds maintenance
- Unit vacancies
- Occupancy management
- Eviction procedures
- Problem-solving abilities
- Crisis management
Certification
Indiana Drivers License's with chauffeurs endorsements.
References
References available upon request.
Timeline
Property Manager
Dave Brown Cabins
02.2020 - 11.2025
Quality Control Inspector
Pluto Corporation
01.2013 - 07.2019
Indiana University Southeast