Sabrina Gross
Caldwell
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
21
21
years of professional experience
1
1
Certification
Work History
On-Site Property Manager
AWI Management Corporation
02.2022 - 02.2024
- Assist in managing all aspects of assigned properties
- Process applicant paperwork, screening applicants, obtaining landlord references, ensure all paperwork including lease and house rules receive signatures, re-certifications of current tenants, conducting move-ins and move-outs
- Collecting rents and security deposits
- Enforcing lease and house rules
- Inspect and arrange maintenance to meet standards
- Maintaining excellent curb appeal
- Advertise and market vacant units to attract tenants
- Follow company policies and procedures
- Yardi
- LITHC
- HUD
Office Manager/Personal Assistant
Barro Structural Steel LLC
09.2021 - 01.2023
- Personal assistant responsibilities and duties include:
- Personal Errands
- Event Planning
- Travel Planning (Flight and Hotel Accommodations and Itineraries)
- Appointments, Court Dates, School Schedules
- Medical Charts and Labeling
- Serve as the point person for office manager duties including:
- Payroll
- A/R & A/P
- Maintaining the office condition and arranging necessary repairs
- Maintenance
- Mailing
- Supplies
- Equipment
- Bills
- Schedule meetings and appointments
- Organize the office layout and order stationery and equipment
- Maintain the office condition and arrange necessary repairs
- Partner with HR to update and maintain office policies as necessary
- Organize office operations and procedures
- Coordinate with IT department on all office equipment
- Ensure that all items are invoiced and paid on time
- Manage contract and price negotiations with office vendors, service providers and office lease
- Provide general support to visitors
- Assist in the onboarding process for new hires
- Address employees queries regarding office management issues (e.g
- Stationery, Hardware and travel arrangements)
- Liaise with facility management vendors, including cleaning, catering and security services
- Plan in-house or off-site activities, like parties, celebrations and conferences
- SKILLS:
- Proficiency in MS Office (MS Excel and MS Outlook, in particular)
- Google Meets and Zoom
- Hands on experience with office machines (e.g
- Fax machines and printers)
- Familiarity with email scheduling tools, like Email Scheduler and Boomerang
- Excellent time management skills and ability to multi-task and prioritize work
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Strong organizational and planning skills in a fast-paced environment
- A creative mind with an ability to suggest improvements
- Collection of past due payments
Human Resources Manager
Kandola Farms
04.2021 - 07.2021
- Quick books
- Excel
- Payroll
- Accounts Receivable
- Accounts Payable
- Banking
- Created and emailed invoices for incoming orders from customers
- Collection of past due payments
Scale House Operator
Turlock Scavenger
01.2021 - 05.2021
- Operate a truck scale indicator and weigh trucks accurately
- Effectively and professionally solicit information from internal/external customers (both in person and over the phone) as well as respond to their need for information and assistance with clear and concise verbal directions
- Responsible for coordinating with the superintendent to accurately report production and/or inventory discrepancies
- Perform data entry tasks and generate sales tickets with speed and accuracy
- Download and send all generated tickets, production, inventory adjustments, and cash sales to office in a timely manner
- Generate daily and monthly transaction reports and balancing the stockpile inventory
- Must be able to accurately make change for cash sale customers and accurately maintain the petty cash assigned to the location, reconciling it daily
- Responsible for achieving and maintaining superior housekeeping standards, keeping area free of dust and clutter as much as possible
- This includes but is not limited to the scale house, the computer and printer
- Operating a computer for data collection as well as generating sales tickets
- Regular and predictable attendance at assigned times is required
- Other duties as may be assigned
Operator
Hoffman Electronics
10.2018 - 01.2019
- Monitoring station for residential and commercial alarms
- Answer and handle calls for a wide range of alarms
- Fire/Residential/Medical/Supervisory
- Multi line systems
Administrative Assistant/Office Manager
JR Gross Wells and Pumps
09.2011 - 07.2017
- Organize office and assist associates in ways that optimize procedures
- Sort and distribute communications in a timely manner
- Create and update records ensuring accuracy and validity of information
- Schedule and plan meetings and appointments
- Monitor level of supplies and handle shortages
- Resolve office-related malfunctions and respond to requests or issues
- Coordinate with other departments to ensure compliance with established policies
- Maintain trusting relationships with suppliers, customers and colleagues
- Perform receptionist duties when needed
- Handled all financials
- Collected payments
- Handled copying, faxing and filing
- Quick books
- Microsoft
- Collection of past due payments
In Home Caregiver
IHSS
09.2011 - 04.2013
- Responsibilities
- Cooked
- Cleaned Residence
- Administered Medications
- Personal Hygiene
- Transported Client to Appointments
- Transfer of client to and from bed to wheelchair
- Accomplishments
- Made Client Comfortable in own home
- Showed Compassion for disability
- Patience
- Skills Used
- Patience
- Focus
- Communication
- Punctuation
- Detailed Instructions
Sales Associate
Circuit City
10.2008 - 01.2009
- Assisted Customers with questions and/or concerns regarding merchandise
- Stocking
- Planograms
Customer Service Rep.1
AT&T Wireless
10.2006 - 09.2008
- Customer Call Center
- Answered calls for wireless customers with questions and concerns regarding their wireless accounts
- Provided excellent customer service while assisting in technical support, purchasing of new equipment, opening or cancellations of accounts
Assistant Manager/Office Secretary
Central Self Storage
10.2005 - 03.2006
- Assisted Customers with rentals/evacuations of storage units
- Filing
- Banking
- Preparations for auctions of storage units
- All Marketing for Atwater
Operator
A Simple Solution
09.2002 - 02.2005
- Operator for a multi line answering service
- Answered calls for a variety of businesses such as Dr offices, Tow Company's, Funeral homes etc
- Would take down messages, dispatch employees etc
Education
Diploma - undefined
Merced Independence High School
Merced, CA06.2000
Skills
- Logistics
- Marketing
- POS
- Cash Handling
- Accounts receivable
- Research
- Fair Housing regulations
- Bartending
- Accounts Receivable
- Planograms
- Serving
- Accounts payable
- Serving Experience
- Supervising experience
- Phone etiquette
- QuickBooks
- Sales
- Cash register
- Computer literacy
- Mobile applications
- Receptionist
- Office Management
- Front desk
- Microsoft Access
- Microsoft Office
- Medication Administration
- Data entry
- Facilities Management
- Conflict management
- Dispatching
- Payroll
- Office management
- Phone Etiquette
- English
- Data Collection
- Organizational skills
- Caregiving
- Technical Support
- Accounts Payable
- Typing
- Customer service
- Property management
- Bookkeeping
- Merchandising
- Microsoft Excel
- Windows
- Technical support
- Communications
- Communication skills
- Dealership experience
- Multi-line phone systems
- Leadership
- Administrative experience
- Computer skills
- Assistant Manager Experience
- Team management
- Microsoft Outlook
- Negotiation
- Yardi
- Excel
- Inventory
- Human Resources Management
- Cash handling
- Clerical experience
- Cooking
- Data collection
- Analysis skills
Certification
Driver's License
Timeline
On-Site Property Manager
AWI Management Corporation
02.2022 - 02.2024
Office Manager/Personal Assistant
Barro Structural Steel LLC
09.2021 - 01.2023
Human Resources Manager
Kandola Farms
04.2021 - 07.2021
Scale House Operator
Turlock Scavenger
01.2021 - 05.2021
Operator
Hoffman Electronics
10.2018 - 01.2019
Administrative Assistant/Office Manager
JR Gross Wells and Pumps
09.2011 - 07.2017
In Home Caregiver
IHSS
09.2011 - 04.2013
Sales Associate
Circuit City
10.2008 - 01.2009
Customer Service Rep.1
AT&T Wireless
10.2006 - 09.2008
Assistant Manager/Office Secretary
Central Self Storage
10.2005 - 03.2006
Operator
A Simple Solution
09.2002 - 02.2005
Diploma - undefined
Merced Independence High School
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