Safwan Abdullah
IT Operation Analyst
Jakarta Selatan
Summary
My Name is Safwan Abdullah Commonly Called Wawan,I Was Born in Makassar,June 1997,I am Responsible,Honest Person and I can work with team and working under pressure,i am confident work experience which focus on Computer Engineering that i had will be asset for the company that i work with i implement the experience
Overview
8
8
years of professional experience
4
4
Certifications
1
1
Language
Work History
IT Operations Analyst
PT.Alto Network
11.2021 - Current
- Monitoring of ALTO Network dashboards for company’s network infrastructure, servers and services such as in PRTG, Grafana, Webview Enterprise, and ELK Stack
•Providing report related with SLA Achievement for Trouble Ticket & Team Performance
•Configured servers for provisioning, disk mounting, and system hardening on platforms such as Google Cloud Platform (GCP), Huawei Cloud, and VMware vCenter
•Analyzed and resolved connectivity issues related to company applications, interpreting logs to identify root causes
•Managed VPC networking and security configurations, including port opening, security group rules, and subnet design in cloud environments
•Configured end-user devices, including WiFi access, VPNs, and employee device installations
•Configured network features on FortiGate firewalls, including port forwarding, IPSec VPN, swing network setup, and SSL VPN access
•Handling incident related with application, service and Infrastructure (server and network)
IT Division
PT.SANDVIK SMC
06.2017 - 06.2017
- Support Maintenance Network and hardware in area lowlan PT.Sandvik SMC
Education
Bachelor - Computer Engineering
Telkom University
Bandung, Indonesia01.2020
Computer and Network Engineering
SMK Telkom Makassar
Makassar, Indonesia01.2015
Skills
PRTG
undefinedORGANIZATION
- Assistant Laboratory Computer and Network Engineering 2017
- Coordinator Publication and Documentation Keluarga Besar Mahasiswa Sulawesi 2018
- Staff Biro Administration And Facility BEM Kema Tel-u 2017
Certification
Redhat Training
Timeline
Cisco Certified Network Associate Training
11-2025
Redhat Training
01-2025
Oracle Cloud Infrastructure 2024 Certified Foundations Associate
11-2024
IT Operations Analyst
PT.Alto Network
11.2021 - Current
AWS Certified Cloud Practitioner
09-2021
IT Division
PT.SANDVIK SMC
06.2017 - 06.2017
Bachelor - Computer Engineering
Telkom University
Computer and Network Engineering
SMK Telkom Makassar