Sagita Fapril

1. Manage the sales section account for Jakarta, Kalimantan, Sulawesi Area

2. Develop new business in Sulawesi

3. Develop new business line up for mining and power plant

4. Creating Sharing Value for Customer as new business model

• Managing for Jakarta and Kalimantan Area business
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Built long-lasting client relationships through excellent customer service and consistent followups.

• Create new account for EPC, Power Plant, and Medium Industry in Jakarta Area
• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Collaborated with sales team to identify potential upsell opportunities and expand client base.

• Generated new business for RO, Ultra Filtration, Membrane Bio Reactors in Indonesia with marketing initiatives and strategic plans.
• Built relationships with EPC and Trader to support Indonesia business
• Boosted client satisfaction by identifying and addressing their specific needs through tailored business solutions.
• Completed and submitted monthly and yearly reports to support executive decision making.

• Technical and Sales representative for Petrochemical, Textile, Power Plant, Automotive, and F&B
• Increased sales revenue by consistently for existing market
• Gained new customer acceptance by demonstrating cost reductions and operations improvements.
• Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
• Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.

• New project calculation proposal and Produced audit reports.
• Documented recommendations to improve internal controls.
• Identified and reported audit issues.
• Performed internal audits of financial and departmental operations, developing risk assessments and conducting process walkthroughs for compliance with documented processes