Dynamic operations leader with a proven track record at PT. Sinar Bahtera Kasih, driving revenue growth through strategic planning and operational efficiency. Adept at fostering teamwork and collaboration, I successfully implemented process improvements that enhanced productivity and customer satisfaction, while mentoring teams to achieve high performance and continuous improvement.
Focused on Sales marketing with more 20 years of success in designing customer-oriented programs and developing high performing service-oriented teams. Accomplished in working with organizational leaders to establish business goals and devise strategies driving revenue generation and business growth. Proven track record in creating scalable customer service operations infrastructures and leveraging social media to nurture relationships with customers.
Experienced with project management, process optimization, and strategic planning. Utilizes analytical thinking and effective communication to enhance organizational performance. Track record of implementing innovative solutions and leading teams to achieve operational success.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Dedicated Marketing professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
A brief history of PT. Sinar Bahtera Kasih.
PT. Sinar Bahtera Kasih is a startup company that I developed together with its owner. I, as the Co-Founder of the company, was tasked with developing a business in the field of paper-based food packaging production.
It started as a small trading business, then steadily grew and improvised into a company with its own production and printing machinery.
The company now has approximately 11 packaging processing machines, from raw paper entering the warehouse, cutting it to the required size, printing, or converting it to finished products ready for shipment. The process follows this: Incoming raw materials => Inspection by QC => Cutting according to production requirements => Production process => Printing of materials => Quality control of finished products by the QC team => Finishing => Packing => Delivery to customers.
This company focuses on producing food packaging specifically using paper, with a variety of variations, prioritizing food-grade paper because the paper comes into direct contact with the food it packages.
Over the years, we have provided extensive education to fast food businesses, such as fried chicken, burger, cake and bakery businesses, and other takeout businesses, on the importance of using hygienic and food-grade packaging materials to ensure the long-term health of our customers.
The company has marketed its packaged products to nearly all regions of Indonesia. Over the years, PT. SBK has received numerous awards from the public and business observers in Indonesia.
Providing spiritual service for 2 years within the internal scope of the Church of Jesus Christ of later day saints.
serving spiritually within the church and actively and periodically visiting church congregations in various cities in Indonesia.
Strategic planning
Sports such as badminton or tennis are sports that do not require extra energy, but still prioritize physical fitness and maintain good health.