Sam Harmon
Rigby
Summary
Results-oriented Sales and Customer Service professional skilled in communication and negotiation. Leverages comprehensive product knowledge to develop solutions that enhance customer loyalty and drive revenue. Experienced in training and mentoring teams, fostering effective collaboration across all organizational levels.
Overview
13
13
years of professional experience
Work History
OWNER
ABSOLUTE AUTO SPA, LLC
Idaho Falls, ID
09.2018 - Current
- Developed and implemented strategic business plans to drive growth and enhance market presence.
- Established effective marketing strategies utilizing social media platforms and digital tools to increase brand awareness.
- Managed financial operations, including budgeting, forecasting, and expense management to ensure profitability.
- Oversaw daily operations, optimizing processes for efficiency while maintaining high-quality service standards.
- Built and maintained strong relationships with clients, suppliers, and stakeholders to foster collaboration and trust.
- Mentored team members, providing training and guidance to enhance skills and performance across departments.
- Analyzed market trends and competitor activities to inform decision-making and identify new business opportunities.
- Led initiatives aimed at improving customer satisfaction through feedback systems and service enhancements.
- Consulted with customers to assess needs and propose optimal solutions.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
Sales Representative
Sunrun
Concord, CA
03.2025 - 07.2025
- Expanded customer base through cold calling, networking, and relationship building.
- Analyzed market trends to identify potential growth opportunities and adjust sales strategies accordingly.
- Trained new sales representatives on product knowledge, service techniques, and customer engagement strategies.
- Implemented feedback from clients to enhance service offerings and improve overall customer experience.
- Led initiatives for process improvements that increased operational efficiency within sales team activities.
Sales Representative
Aptive Pest Control
Fort Lauderdale, FL
04.2024 - 07.2024
- Increased sales revenue by identifying and targeting high-potential accounts.
- Developed and maintained strong client relationships to ensure satisfaction and retention.
- Delivered effective presentations on pest control solutions tailored to customer needs.
- Collaborated with team members to devise customized treatment plans for diverse infestations.
- Conducted thorough inspections of residential and commercial properties to identify pest issues.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
CREW LEADER
MY-T-BRITE WINDOW WASHING
06.2017 - 09.2018
- Led crew in window washing operations, ensuring high-quality service and customer satisfaction.
- Coordinated schedules to maximize team efficiency and meet client demands effectively.
- Developed efficient workflows to enhance productivity during service delivery.
- Trained new team members on safety protocols and operational procedures.
- Managed inventory of cleaning supplies and equipment for optimal operations.
- Assisted in resolving customer inquiries, enhancing overall client relationships and service experience.
SALES ASSOCIATE
PRO IMAGE SPORTS
10.2013 - 05.2017
- Delivered exceptional customer service, enhancing shopper experience and loyalty.
- Processed sales transactions accurately using point-of-sale systems.
- Trained new associates on product knowledge and sales techniques.
- Collaborated with team members to achieve monthly sales targets consistently.
- Developed promotional displays to boost product visibility and sales effectiveness.
- Assisted in inventory management, ensuring stock levels met demand.
- Analyzed sales data to identify trends and improve merchandising strategies.
- Implemented process improvements that increased operational efficiency in store operations.
Education
Bachelor’s Degree - Exercise Physiology
BRIGHAM YOUNG UNIVERSITY - IDAHO
Rexburg, ID01.2021
Skills
- Business development
- Sales leadership
- Client service
- Customer relations
- Small business operations
- Operations management
- Financial management
- Project management
- Marketing
- Business administration
- Verbal and written communication
- Relationship building
Websites
Timeline
Sales Representative
Sunrun
03.2025 - 07.2025
Sales Representative
Aptive Pest Control
04.2024 - 07.2024
OWNER
ABSOLUTE AUTO SPA, LLC
09.2018 - Current
CREW LEADER
MY-T-BRITE WINDOW WASHING
06.2017 - 09.2018
SALES ASSOCIATE
PRO IMAGE SPORTS
10.2013 - 05.2017
Bachelor’s Degree - Exercise Physiology
BRIGHAM YOUNG UNIVERSITY - IDAHO