Samantha Cook
Rathdrum
Summary
As a prior detail-focused optician I have a strong desire to continue in this field, being highly interested in learning to be an Optical Lab Technician.
Overview
6
6
years of professional experience
2013
2013
years of post-secondary education
Work History
Optician
America's Best Contacts and Glasses
Coeur d'Alene
10.2021 - 04.2022
- Maintained accurate records of all transactions in computer system.
- Provided information on lens types, frame styles and materials, lens coatings, and accessories.
- Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
- Assisted customers in selecting appropriate eyewear and lenses.
- Explained product features and benefits to clients.
Optician/Front Desk Receptionist
America's Best Contacts and Glasses
Coeur d'Alene
10.2021 - 04.2022
- Looked up insurance to properly charge each patients.
- Filed insurance information in charts.
- Made phone call reminders for patient appointments.
- Faxed prescriptions to other optical store locations or patients.
- Answered phone calls to confirm appointment times, questions about pricing for optical lenses or contacts, and exam pricing.
Cashier Assistant
Michael's Arts & Crafts Store
Coeur d'Alene
09.2019 - 08.2021
- Assisted customers in locating art supplies and craft materials.
- Processed transactions accurately using point-of-sale system.
- Managed inventory by restocking shelves and organizing displays.
- Collaborated with team members to maintain a clean and organized workspace.
- Handled customer inquiries and resolved issues promptly and courteously.
Dental Assisting Student
Associated Dentists
Spokane
11.2015 - 02.2016
- Assisted dentists during procedures by managing tools and patient comfort.
- Prepared examination rooms by sterilizing instruments and organizing supplies.
- Educated patients on oral hygiene practices and post-treatment care.
- Recorded patient histories and updated charts for accurate documentation.
- Collaborated with dental team to ensure smooth clinic operations and patient flow.
- Reviewed patient records prior to appointments to ensure accuracy of information provided by the dentist or hygienist.
Education
Expanded Functions Certification - Dental Assisting
Carrington College
Spokane, WA 10.2014 - 02.2016
Insight School of Washington
Forks, WASome College (No Degree) - General Studies/Associates Degree
North Idaho College
Coeur d'Alene, IDSkills
- Frame adjustments
- Lens fitting
- Customer service
- Insurance verification
Timeline
Optician
America's Best Contacts and Glasses
10.2021 - 04.2022
Optician/Front Desk Receptionist
America's Best Contacts and Glasses
10.2021 - 04.2022
Cashier Assistant
Michael's Arts & Crafts Store
09.2019 - 08.2021
Dental Assisting Student
Associated Dentists
11.2015 - 02.2016
Expanded Functions Certification - Dental Assisting
Carrington College
10.2014 - 02.2016
Insight School of Washington
Some College (No Degree) - General Studies/Associates Degree
North Idaho College