Samantha Jensen
Pocatello
Summary
Compassionate and detail-oriented CNA with extensive experience at Safe Haven, excelling in patient care and vital signs monitoring. Proven ability to enhance patient satisfaction through empathetic communication and effective teamwork. Committed to maintaining HIPAA compliance while fostering a safe and supportive environment for individuals with diverse needs.
Great with epic, teams, word, IRIS, and UKG.
Overview
2026
2026
years of professional experience
Work History
CNA
Safe Haven
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Direct Support Professional
A New Hope Homecare
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Direct Support Professional
Aspire
Inventory Counter
WIS International Inventory Service
- Supported warehouse safety initiatives by adhering to established guidelines and reporting any potential hazards or concerns during inventory management activities.
- Supported timely order fulfillment by maintaining accurate records of available stock, facilitating efficient shipping processes.
- Maintained clear communication channels with various stakeholders involved in the supply chain process, ensuring accurate information flow regarding product availability and lead times.
- Participated in cross-functional projects that aimed to improve warehouse operations and inventory control, leveraging expertise in stock management for enhanced overall performance.
Direct Support Professional
Spectrum
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Patient Service Representative
Portneuf Medical Center
02.2022 - Current
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Used Software to schedule appointments.
- Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
- Handled customer service inquiries in person, via telephone and through email.
Education
Century High School
Pocatello, IDSkills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- HIPAA compliance
- Basic life support
- Maintaining confidentiality
- Compassionate communication
- Patient transfers
- Complex Problem-solving
- Clinical documentation
- Medication administration
- Multitasking and organization
- Team collaboration
- Flexibility and adaptability
- Reliable team player
- Medical terminology
Timeline
Patient Service Representative
Portneuf Medical Center
02.2022 - Current
CNA
Safe Haven
Direct Support Professional
A New Hope Homecare
Direct Support Professional
Aspire
Inventory Counter
WIS International Inventory Service
Direct Support Professional
Spectrum
Century High School
Similar Profiles
Yanique ReidYanique Reid
Internship at Safe HavenInternship at Safe Haven
Sophia BellSophia Bell
Home Health Aide at Safe HavenHome Health Aide at Safe Haven
Lili PerezLili Perez
Youth Development Specialist at Safe HavenYouth Development Specialist at Safe Haven
Trace MilesTrace Miles
Career Path Intern at Idaho Museum of Natural HistoryCareer Path Intern at Idaho Museum of Natural History
Adam BurnhamAdam Burnham
Journeyman Roofer at Pocatello RoofingJourneyman Roofer at Pocatello Roofing